Account Manager - TEPEZZA - Newark, NJ (Rare Disease) Job at Amgen (Newark)

Job Responsibility

Develop and execute a comprehensive territory business plan to achieve and exceed sales objectives, aligned with broader commercial and strategic account goals
Promote TEPEZZA within approved labeling in a fair, balanced, and ethical manner in accordance with corporate and industry compliance guidelines
Serve as a trusted partner and disease expert to healthcare professionals by delivering meaningful, patient-centered education on disease state and product information
Build and manage strong relationships with a range of stakeholders across the patient care ecosystem—including physicians, nurses, office staff, case managers, infusion centers, and caregivers
Navigate and engage within diverse healthcare delivery settings such as private practices, academic institutions, IDNs, community hospitals, and specialty clinics
Identify and address patient access, reimbursement, and pull-through challenges by working cross-functionally with field access teams, patient services teams, and case managers
Coordinate internal matrix teams (e.g., MSLs, Market Access, Nurse Educators, TLLs) to deliver integrated, account-specific solutions that drive long-term customer engagement and product utilization
Lead or support the development of referral networks and site-of-care pathways to enable seamless patient initiation and continuity of care
Establish productive relationships with local and regional KOLs to expand reach and influence within the therapeutic landscape
Actively contribute field insights and market intelligence to cross-functional partners and leadership to inform strategy, resource deployment, and future planning
Leverage approved tools, peer education programs, and digital engagement channels to extend reach and increase impact with key stakeholders
Maximize use of promotional resources and operate within assigned territory budget to support business objectives
Represent the company at appropriate medical congresses, society meetings, and educational events to maintain therapeutic and competitive knowledge
Complete all training and administrative responsibilities in a timely and accurate manner while upholding all company policies and compliance standards

Requirements

Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Nice to have

Demonstrated success in a role involving reimbursement navigation, site of care education, and/or patient access coordination
Experience promoting a product that requires extensive coordination with office staff, infusion centers, and patient services teams
Prior experience working in or with Endocrinology or Ophthalmology strongly preferred
Familiarity with infused therapies, buy-and-bill products, products under medical benefit highly desired
Experience engaging within community practices, academic centers, IDNs, hospital systems
Ability to collaborate effectively in a matrix environment, working cross-functionally with Market Access, Patient Services, MSLs, Nurse Educators, TLLs, Field Reimbursement
Strong knowledge of payer policies, reimbursement processes, and managed markets is a plus
experience negotiating access or navigating formulary pathways is preferred for more strategic roles
Proven ability to build strong customer relationships, educate on complex disease states, and adapt communication to diverse audiences
Excellent interpersonal, written, and verbal communication skills
ability to communicate with both clinical and administrative stakeholders
High degree of self-motivation, initiative, and adaptability in fast-paced or ambiguous environments
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and virtual communication tools
Willingness to travel approximately including occasional overnight or weekend travel as needed

What we offer

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans and bi-annual company-wide shutdowns
Flexible work models, including remote work arrangements, where possible

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Account Manager - TEPEZZA - Newark, NJ (Rare Disease)

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Account Manager - TEPEZZA - Newark, NJ (Rare Disease)

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