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Account Manager/Specialty Account Manager - TEPEZZA

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Amgen

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Location:
United States , Grand Rapids

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

158931.30 - 215024.70 USD / Year
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Job Description:

Let’s do this. Let’s change the world. In this vital role you will be responsible for representing TEPEZZA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.

Job Responsibility:

  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals
  • Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner
  • Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
  • Develops strong customer relationships by better understanding the customer’s needs and goals
  • Consistently meets or exceeds corporate sales goals
  • Communicates territory activity in an accurate and timely manner as directed by management
  • Drive product demand among targets through education on disease state and product information
  • Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
  • Adheres to the Company’s compliance policies and guidelines
  • Must be able to work closely with patient services and market access team members
  • Coordinate between accounts and relevant Horizon field teams to support full range of account needs
  • Educate healthcare professionals and office staff on site of care options
  • Attends medical congresses and society meetings as needed
  • Manages efforts within assigned promotional and operational budget
  • Maximizes use of approved resources to achieve territory and account level goals
  • Successfully completes all Company training classes
  • Completes administrative duties in an accurate and timely fashion
  • Functions as a contributing member of a high-performance team
  • Perform such other tasks and responsibilities as requested by the Company

Requirements:

  • Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • OR Doctorate degree & 2 years of collective account management experience, sales, & commercial experience
  • OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience
  • OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience
  • OR Associate degree & 10 years of collective account management experience, sales, & commercial experience
  • Approximately 80% travel (may vary by territory), including some overnight and weekend commitments
  • Proficient in Microsoft Office
  • Professional, proactive demeanor
  • Strong interpersonal skills
  • Excellent written and verbal communication skills

Nice to have:

  • Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
  • Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred
  • Site of care and reimbursement experience strongly preferred
  • Experience working with institutions and integrated delivery networks preferred
  • Pharma account management selling experience essential
  • must be able to coordinate across field teams to address full range of account needs
What we offer:
  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

Additional Information:

Job Posted:
April 24, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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