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Account Manager/Specialty Account Manager, Ophthalmology- Philadelphia North

United States, Philadelphia Employment contract 145311.00 - 215025.00 USD / Year · Job Posted June 16, 2026
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Job Description

The Specialty Account Manager is responsible for providing account management support to accounts within a specific geography in the designated marketplace with a focus on issues specific to their designated accounts. The SAM acts as central account manager; responsible for driving product demand and coordinating relevant field teams to address account needs.

Job Responsibility

  • Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership
  • Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines
  • Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members
  • Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members
  • Consistently meets or exceeds corporate sales goals
  • Communicates territory activity in an accurate and timely manner as directed by management
  • Drive product demand among targets through education on disease state and product information
  • Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results
  • Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code
  • Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals
  • Coordinate between accounts and relevant Amgen field teams to support full range of account needs
  • Educate healthcare professionals and office staff on site of care options
  • Attends medical congresses and society meetings as needed
  • Manages efforts within assigned promotional and operational budget
  • Maximizes use of approved resources to achieve territory and account level goals
  • Successfully completes all Company training classes
  • Completes administrative duties in an accurate and timely fashion
  • Functions as a contributing member of a high-performance team
  • Perform such other tasks and responsibilities as requested by the Company

Requirements

  • Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience
  • Doctorate degree & 2 years of collective account management experience, sales, & commercial experience OR Master’s degree & 6 years of collective account management experience, sales, & commercial experience OR Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience OR Associate degree & 10 years of collective account management experience, sales, & commercial experience

Nice to have

  • Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred
  • Sales experience in Ophthalmology, and/or rare/specialty disease states preferred
  • Site of care and reimbursement experience strongly preferred
  • Experience working with institutions and integrated delivery networks preferred
  • Pharma account management selling experience essential
  • must be able to coordinate across field teams to address full range of account needs
  • Approximately 30% travel (may vary by territory), including some overnight and weekend commitments
  • Proficient in Microsoft Office
  • Professional, proactive demeanor
  • Strong interpersonal skills
  • Excellent written and verbal communication skills

What we offer

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans and bi-annual company-wide shutdowns
  • Flexible work models, including remote work arrangements, where possible

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