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The Account Manager is responsible for ensuring sales targets are met within the market through the execution of the Olaplex professional sales strategy as well as the building and maintaining of key relationships with distributors, partners, and colleagues. The Sales Manager acts as a trusted advocate for the company's distribution customers and for distributor customers in Spain, Italy, Turkey, Portugal, Malta, and Greece.
Job Responsibility
Ensure monthly, quarterly and annual sales targets and other KPIs for the market are met
Deliver best-in-class service and relationship building with customer principals, sales, and education teams that result in disproportionate influence for the brand
Build credible and collaborative working relationships with internal cross-functional/cross-channel colleagues
Develop, execute and track joint business plans for the mutual growth of customers and the company
Communicate consistently with salon distributor partners on all matters relating to account management
Regularly report on overall market activities and conditions as well as sales data and activities of customers
Conduct strategy meetings and sales training both virtually and in person
Proactively create, manage and ensure the accuracy of budgets and forecasts, identifying risks and opportunities
Visit key salons/pro stores to assess opportunities for improvement and report back to distributors and the company
Identify opportunities for improvement within distributor teams, procedures, or processes
Assist distributors with navigating the company's internal systems and processes
Influence future professional initiatives and collaborations at both the brand and distributor level
Requirements
BSc/BA Hons degree or equivalent – 2:1 or better
Minimum 5 years experience in account management
Professional Hair Care experience required
Fluency in Spanish or Italian
Excellent communication skills and cross-cultural sensitivity
Experience in managing complexity in a fast-paced environment
Experience managing a business with P&L accountability
Proven effectiveness in managing multiple stakeholders to deliver sales and growth
What we offer
Paid Holiday
Federal Holidays
flexible work schedules
Company Contribution of 90% to employee's BUPA Supplemental Health Insurance
Employee Assistance Program through Telus Health
Company contributes 8% of pensionable earnings to Pension Scheme