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At AKQA (part of WPP), our Client Servicing team are the critical interface between our clients and our talented teams in the studio. They are the guardians of our offering and the champions of creative excellence, ensuring every brief experience and delivery reflects the quality AKQA is known for. Being on the front line means developing a deep understanding of both our clients’ businesses and AKQA’s capabilities, shaping long-term partnerships that drive impact, growth and success. As an Account Manager, you are both the client partner and the studio advocate, with a strong focus on social-first work. You will guide clients across the full social communications ecosystem, from always-on content and platform strategy to culturally relevant campaigns and real-time moments. Our Account Managers are natural problem solvers, strategically minded and confident communicators, able to motivate teams, manage complexity, and consistently push for outstanding creative work. A genuine passion for Formula 1 is essential for this role. You must be an avid F1 fan who understands the sport, the culture, the community and the moments that matter across the season, and can translate that knowledge into engaging, relevant social storytelling.
Requirements:
Day-to-day leadership of client relationships as the primary point of contact for social activity
Ownership of social-first campaigns and always-on content programmes across key platforms
Translating client feedback into clear, actionable outputs such as content calendars, social assets, photography, video and motion
Developing strong platform-native ideas that balance brand storytelling with performance impact
Producing accurate reporting, performance updates and insights to guide optimisation
Understanding client commercial objectives and turning them into innovative social experiences and communications
Writing clear, inspiring briefs that fuel creative excellence across social and content teams
Managing budgets, scopes and profitability across social programmes and campaigns
Staying ahead of social trends, platform changes and cultural moments — particularly within the Formula 1 landscape
Project managing all aspects of social delivery, ensuring quality, pace and consistency
A true passion for Formula 1 and deep understanding of its audiences, moments and culture
Strategic thinker with strong social-native instincts
Proactive, confident and persuasive in presenting ideas and driving projects forward
Highly organised with strong attention to detail and commercial awareness
Strong experience delivering social content, campaigns and digital experiences end to end
Excellent communication, presentation and collaboration skills