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Account Manager, SME & Growth

Airwallex

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Location:
Hong Kong , Hong Kong

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an Account Manager at Airwallex, you will work cross functionally, engaging with many teams across Airwallex including sales, product, engineering, marketing, finance and strategy. This role will predominantly focus on upselling, cross-selling & building multi-stakeholder relationships with your portfolio of SME customers. We are looking for a technology-minded, Fintech enthusiast who is driven by learning the ins and outs of our platform so that you are equipped with the knowledge to solve complex problems. This will allow you to work with customers to understand their needs and how Airwallex can further add value to their business.

Job Responsibility:

  • Build deep relationships with your portfolio to understand needs & provide value-based solutions
  • Be an advocate for Airwallex and ensure SME customers are using services to their full potential
  • Achieve revenue targets by focusing on input metrics
  • Forecast & build out a pipeline within Salesforce to track numbers
  • Build relationships with internal stakeholders to share customer insights & help build product roadmap

Requirements:

  • At least 3+ years of B2B experience managing and growing technology/Fintech relationships with SME accounts
  • Strong verbal and written communication in both Cantonese (Chinese) & English
  • Experience working with complex sales, comfortable selling to C-level executives
  • Ability to build meaningful, collaborative relationships
  • Exceptional communication skills
  • Problem-solving skills, ability to simplify complexity
  • Success-oriented and accountable for delivering key outcomes, including KPIs and revenue targets
  • Technically minded with prior experience in API B2B sales or account management for a similar organisation

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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