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Account Manager, SMB

United States, Atlanta 75000.00 - 90000.00 USD / Year · Job Posted February 16, 2026
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Job Description

We are looking for a driven, empathetic, and strategic Account Manager to join our SMB Sales team. In this role, you will be the engine of growth for our SMB segment, transforming inbound interest into long-term partnerships. You will bridge the gap between initial curiosity and full-scale product adoption, ensuring our customers realize the power of "Liquid Software" through strategic expansion and renewals.

Job Responsibility

  • Drive full-cycle sales growth by identifying and closing new business and upsell opportunities within the SMB customer portfolio
  • Scale product adoption by analyzing usage metrics and proactively consulting with customers to remove obstacles in their DevOps journey
  • Architect strategic sales plans that maximize the ROI for customers while consistently meeting or exceeding quarterly expansion and renewal quotas
  • Execute cross-functional collaboration with Finance, Engineering, and Legal to streamline complex deal cycles and ensure a seamless customer experience
  • Optimize the lead-to-close ratio by partnering closely with SDR/BDR teams to capitalize on high-intent inbound leads
  • Pioneer data-driven growth by leveraging BI tools and CRM insights to forecast results and target campaigns for maximum market impact

Requirements

  • 3+ years of experience in subscription-based software sales or high-performing SDR/BDR roles
  • Proven track record of owning the full sales cycle and consistently meeting or exceeding carrying quotas
  • Technical proficiency with CRM software (Salesforce) and advanced data analysis in MS Excel
  • Strong communication skills with a "Froggy" spirit—positive, energetic, and highly responsive in a fast-paced environment
  • Analytical mindset capable of interpreting usage metrics to drive business value and customer loyalty
  • Bachelor’s degree or equivalent professional experience

What we offer

  • Equity package of restricted stock units (RSU)
  • Eligibility to participate in Employee Stock Purchase Plan
  • Comprehensive benefits including medical, dental, vision, retirement, wellness

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