Account Manager (SMB), Uber Eats Job at Uber (Vienna)

Head of SMB Account Management

Restaurant Partners are the backbone of Uber Eats, allowing us to create outstan...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German is required and based in Berlin
An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders
Substantial experience in a fast-paced B2B environment, ideally with a focus on SMB and a significant digital component
Strong project management skills with a demonstrated ability to design and implement scalable processes that drive efficiency and growth
Advanced analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
A true ownership mentality, with a passion for building from the ground up and a relentless drive to achieve shared goals
World-class interpersonal skills, with a natural ability to build rapport, foster collaboration, and influence stakeholders at all levels.

Job Responsibility

Lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent
Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats
Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience
Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets.

New

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

Account Manager I, Eats SMB (Sales Plan)

The SMB team comprises our highest value local restaurant base. We know that hav...

Location

Australia , Sydney; Melbourne

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

2-6 years quota carrying experience
Account Management experience managing a high volume of accounts
Thriving in a fast & autonomous environment
Salesforce experience is highly advantageous

Job Responsibility

Lead post-deal partner management for a book of ANZ's highest value and potential SMB segment restaurant partners
Own partner relationships to yield tangible metrics outcomes
Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value
Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business
Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners

New

Sales Account Executive, SMB, Uber Eats

Uber Eats is looking for a high-energy, resilient, and strategic SMB Account Exe...

Location

South Africa , Johannesburg

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

1–3 years of professional experience in sales, account management, or business development
Bachelor’s degree or equivalent practical experience
Deep understanding of the South African retail/restaurant landscape (Johannesburg, Cape Town, or Durban specifically)
Fluent in English with exceptional verbal and written communication skills
Proficiency in CRM tools (e.g., Salesforce) and the Google Workspace suite

Job Responsibility

Own the entire sales process from initial outreach and lead generation to contract signing and hand-off
Identify high-potential restaurant partners that will add value to the Uber Eats marketplace
Effectively communicate how Uber Eats can drive incremental revenue and brand awareness for small businesses
Navigate complex conversations around commission rates, marketing spend, and operational requirements
Stay ahead of local trends and competitor activity to maintain a competitive edge
Work closely with the Onboarding and Account Management teams to ensure a seamless transition for new partners

Senior Account Executive

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...

Location

United States , San Francisco; Seattle

Salary:

129167.00 - 143333.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings
Excited to learn and have no fear of picking up the phone - this is a great role to grow or build your career in sales
Bachelor's Degree or equivalent
Proven achievement in performance-based role
Effective communication with colleagues and clients

Job Responsibility

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings.
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business.
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Senior Account Executive, Hero Accounts

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...

Location

United States , Miami

Salary:

65000.00 - 72000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of experience in sales, account management, or similar functions
At least 2 years experience managing a sales pipeline and tracking towards a quota
Passionate about sales and helping restaurants grow their business with Uber Eats
Excited to learn and have no fear of picking up the phone
Bachelor's Degree or equivalent
Proven achievement in performance-based role
Effective communication with colleagues and clients
Experience multi-tasking work with attention to detail
Coachability, interest in implementing feedback, and dedication to building your brand
Spanish-language fluency is a bonus

Job Responsibility

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
Eligible for various benefits (see link)

Fulltime

Account Executive II, Hero

Uber Eats is looking for a dynamic and results-driven Account Executive to join ...

Location

United States , New York

Salary:

129167.00 - 143333.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

At least 4 years of experience in sales, account management, or similar functions
Passionate about sales and helping restaurants grow their business with Uber Eats
Excited to learn and have no fear of picking up the phone
Bachelor's Degree or equivalent
Proven achievement in performance-based role
Effective communication with colleagues and clients
Experience multi-tasking work with attention to detail
Coachability, interest in implementing feedback, and dedication to building your brand
Spanish-language fluency is a bonus

Job Responsibility

Own and manage a pipeline of strategic, mid-market restaurant groups to sign new partnerships in your geographic region with a mix of cold-calling (at least 50 dials per day), emails, and in-person meetings
Integrate feedback from multiple cross-functional stakeholders to drive adoption of Uber Eats across our highest profile merchant partners in the SMB business
Create a great first-impression and act as an ambassador of Uber Eats to develop long-term partnerships and clearly communicate the value of Uber
Manage contract negotiation to establish the foundation of a strong working relationship with our most sophisticated restaurant partners, ensuring sustainable economic enablement for both parties
Help us identify and build standard processes and collaborate with the Account Management team to support a seamless onboarding experience for each new restaurant partner
Proactively maintain communication channels with prospects via phone, email, and face-to-face meetings

What we offer

An equity award and other forms of compensation may be included in the offer
You will also be eligible for various benefits

Fulltime

Sales Manager, II (SMB), Uber Eats

Uber Eats is seeking an exceptional Sales Manager to join our US&C Restaurants T...

Location

United States , Seattle

Salary:

185714.00 - 205714.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

5+ years of full-cycle sales and sales management experience
3-4 years of direct people management/sales management experience
Proven ability to meet or exceed sales targets in a fast-paced, metrics-driven environment

Job Responsibility

Lead & Develop: Coach, mentor, and inspire a team of Sales Representatives to achieve and exceed acquisition and revenue goals
Drive Results: Monitor performance, quota attainment, and pipeline health to ensure consistent execution and delivery against targets
Enable Success: Conduct regular deal reviews, call observations, and performance calibrations to identify strengths and growth areas
Foster Collaboration: Partner closely with cross-functional teams (Sales Operations, Account Management, Marketing, and City Operations) to align on market priorities and optimize performance
Strategic Influence: Serve as a key thought partner to Territory Leadership on short- and long-term business strategy, growth opportunities, and process improvement
Optimize Systems: Work with Sales Operations to analyze performance data, improve workflows, and ensure the team has the tools needed to sell effectively

What we offer

An equity award and other forms of compensation may be included in the offer
You will also be eligible for various benefits

Fulltime

Account Manager (SMB), Uber Eats

Uber

Location:
Austria , Vienna

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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