CrawlJobs Logo
Uber Logo Uber · Sales

Account Manager (SMB), Uber Eats

Austria, Vienna · Job Posted March 22, 2026
Apply Position
Job Link Share

Job Description

Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business (SMB) Account Management Team to be focused on Austria. As an SMB Account Manager, you'll be responsible for the success of our restaurant partners. You will achieve this by strengthening relationships, providing consultative advice to grow their business, optimizing their operations, and identifying upsell opportunities.

Job Responsibility

  • Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
  • Drive business growth within your portfolio by increasing product adoption, expanding to new locations, and uncovering new revenue opportunities
  • Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
  • Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
  • Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Requirements

  • Fluency in German and English
  • 2+ years of professional experience in Account Management, Business Development, Sales, Partnership Management, Marketing or similar
  • A Bachelor's Degree or equivalent experience
  • Experience navigating the customer lifecycle including prospecting new contacts within an existing client organization
  • Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Nice to have

  • Willingness to hustle, roll-up sleeves, and get in the weeds with our highest value partners in order to hit quarterly and annual revenue, retention, and adoption targets
  • Data-driven decision-making mentality and sound commercial judgment
  • Demonstrated time management and organizational skills with the ability to multitask and prioritize based on impact
  • CRM experience (Salesforce experience a plus)
  • additional languages are a plus
Uber - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Account Manager (SMB), Uber Eats

8 matching positions

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in sales, account management, or similar functions
  • Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
  • Outstanding listening, communication and organizational skills
  • You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
  • Proficiency with tools like Excel, Google Sheets and Salesforce
  • Fluency in English
Job Responsibility
Job Responsibility
  • Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
  • Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
  • Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
  • Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
  • Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
  • Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
  • Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts
Read More
Arrow Right

Account Manager, Sales Uber Eats SMB

The Account Manager role is an exciting opportunity to showcase your relationshi...
Location
Location
United States , Chicago
Salary
Salary:
62500.00 - 69500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3+ years of experience in sales, account management, operations, or a related field
Job Responsibility
Job Responsibility
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
  • Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
  • Provide hands-on vendor management and training on new merchant features and products
  • Identifying new sales opportunities through product adoption and location expansion and upselling merchants on marketing products (ads, promotions, etc)
  • Track merchant KPIs and OKRs to understand their success, issues, or opportunities and conduct regular business reviews
  • KPI & OKR centric methodology: Generate team consciousness about the need of results measured by important metrics
  • Build processes and standardize best-practices within merchant success and your territory
  • Identify key risks for our partnerships and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
  • Partner with our Operations and Seller teams to manage relationships, resolve issues and answer merchant questions
What we offer
What we offer
  • equity award & other types of comp
  • various benefits
  • Fulltime
Read More
Arrow Right

Account Manager (Bilingual Mandarin/English) Uber Eats, SMB

The Account Manager role is an exciting opportunity to showcase your relationshi...
Location
Location
Canada , Toronto
Salary
Salary:
61500.00 - 68500.00 CAD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be fluent in Mandarin and English language (both speaking and writing)
  • Minimum 3+ years of experience in sales, account management, operations, or a related field
Job Responsibility
Job Responsibility
  • Act as an ambassador of Uber Eats' mission, brand, and product
  • Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
  • Establish and proactively maintain communication channels with merchant (restaurant) partners via email, phone, and face-to-face meetings
  • Provide hands-on vendor management and training on new merchant features and products
  • Identifying new sales opportunities through product adoption and location expansion and upselling merchants on marketing products (ads, promotions, etc)
  • Track merchant KPIs and OKRs to understand their success, issues, or opportunities and conduct regular business reviews
  • KPI & OKR centric methodology: Generate team consciousness about the need of results measured by important metrics
  • Build processes and standardize best-practices within merchant success and your territory
  • Identify key risks for our partnerships and work quickly and diligently to ensure we are delivering the best possible experience for our partners to ensure 100% account retention
  • Partner with our Operations and Seller teams to manage relationships, resolve issues and answer merchant questions
What we offer
What we offer
  • equity award
  • various benefits
  • Fulltime
Read More
Arrow Right

Account Manager, Eats SMB

Uber Eats is looking for sharp, highly motivated individuals to join our Small-t...
Location
Location
United States , Phoenix
Salary
Salary:
55500.00 - 61500.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 3 years of experience in a B2B, client-facing role (Sales, Customer Success, Account Management)
  • Experience navigating the customer lifecycle, including prospecting new contacts within an existing client organization
  • Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Job Responsibility
Job Responsibility
  • Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
  • Identifying new sales opportunities through product adoption and location expansion
  • Identify opportunities and recognize additional revenue potential
  • Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
  • Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
  • Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners
What we offer
What we offer
  • Participation in Uber's bonus program
  • May be offered sales bonuses & other types of comp
  • 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right

Sales Manager, Uber Eats SMB

Location
Location
United States , San Francisco
Salary
Salary:
106000.00 - 118000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of full-cycle sales experience
  • Proven ability to meet or exceed sales targets in a fast-paced, metrics-driven environment
Job Responsibility
Job Responsibility
  • Lead & Develop: Coach, mentor, and inspire a team of Sales Representatives to achieve and exceed acquisition and revenue goals
  • Drive Results: Monitor performance, quota attainment, and pipeline health to ensure consistent execution and delivery against targets
  • Enable Success: Conduct regular deal reviews, call observations, and performance calibrations to identify strengths and growth areas
  • Foster Collaboration: Partner closely with cross-functional teams (Sales Operations, Account Management, Marketing, and City Operations) to align on market priorities and optimize performance
  • Strategic Influence: Serve as a key thought partner to Territory Leadership on short- and long-term business strategy, growth opportunities, and process improvement
  • Optimize Systems: Work with Sales Operations to analyze performance data, improve workflows, and ensure the team has the tools needed to sell effectively
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award
  • Sales bonuses
  • Other types of comp
  • Eligible to participate in a 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right

Senior Account Manager, Uber Eats, Poland

Sales at Uber means navigating ambiguity, earning trust fast, and solving proble...
Location
Location
Poland , Warsaw
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of professional experience in account management, sales, or similar partner-facing functions
  • Native/Business fluency in Polish and English
  • Proficiency in Excel or Google Sheets, with the ability to use data to inform business judgment
  • Proven experience managing high-value accounts and meeting or exceeding business targets/quotas
Job Responsibility
Job Responsibility
  • Build and scale long-term partnerships with Poland’s top SMB merchants, moving beyond transactional support to become a trusted advisor for their business
  • Navigate ambiguity and internal complexity to unlock value for both our partners and Uber, ensuring they thrive on our platform
  • Identify and execute growth opportunities by upselling marketing solutions (Ads, promotions) that align with the specific needs of your restaurant partners
  • Own your portfolio end-to-end, monitoring merchant KPIs and conducting business reviews to provide data-driven recommendations that prevent churn
  • Collaborate across disciplines—including Operations, Marketing, and Product—to resolve blockers and shape the merchant experience at scale
  • Lead through tension, managing difficult conversations with partners and negotiating outcomes that create mutual value
  • Drive with urgency and discipline, managing your pipeline and portfolio with a constant focus on measurable impact and excellence
What we offer
What we offer
  • bonuses
  • equity
  • other compensation
  • range of benefits
  • wellness support
  • fertility support
  • monthly Uber credits
  • Fulltime
Read More
Arrow Right

Commercial Account Manager, Uber Eats

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...
Location
Location
United Kingdom , Portsmouth
Salary
Salary:
Not provided
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals
  • Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points
  • Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts
  • Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments
  • Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs
Job Responsibility
Job Responsibility
  • Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability
  • Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment
  • Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements
  • Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale
  • Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives
  • Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers
  • Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs
  • Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements
  • Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners
  • Fulltime
Read More
Arrow Right

Sales Manager II, Uber Eats SMB

Uber Eats is seeking an exceptional Sales Manager to join our US&C Restaurants T...
Location
Location
United States , Chicago
Salary
Salary:
130000.00 - 144000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years of full-cycle sales and sales management experience
  • 4+ years of direct people management/sales management with proven quota carrying experience
  • Proven ability to meet or exceed sales targets in a fast-paced, metrics-driven environment
  • Bachelors degree
Job Responsibility
Job Responsibility
  • Lead & Develop: Coach, mentor, and inspire a team of Sales Representatives to achieve and exceed acquisition and revenue goals
  • Drive Results: Monitor performance, quota attainment, and pipeline health to ensure consistent execution and delivery against targets
  • Enable Success: Conduct regular deal reviews, call observations, and performance calibrations to identify strengths and growth areas
  • Foster Collaboration: Partner closely with cross-functional teams (Sales Operations, Account Management, Marketing, and City Operations) to align on market priorities and optimize performance
  • Strategic Influence: Serve as a key thought partner to Territory Leadership on short- and long-term business strategy, growth opportunities, and process improvement
  • Optimize Systems: Work with Sales Operations to analyze performance data, improve workflows, and ensure the team has the tools needed to sell effectively
What we offer
What we offer
  • Eligible to participate in Uber's bonus program
  • May be offered an equity award
  • May be offered sales bonuses & other types of comp
  • Eligible to participate in a 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right