Account Manager - Service Provider & AI Job at Hewlett Packard Enterprise (Amsterdam)

Account Manager – GSOC & Physical Security Services (AI Tech Account)

We are seeking a proactive and organized Allied Universal Account Manager / GSOC...

Location

United States , San Francisco

Salary:

100000.00 - 115000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in Security Management, Criminal Justice, or related field (preferred)
4+ years of management-specific experience in contract security or physical security operations
Prior GSOC experience required
direct experience managing or supervising a GSOC strongly preferred
Demonstrated experience managing guard force operations, including scheduling, performance management, and labor/overtime control
Experience with mass communication / threat monitoring systems, Brivo and/or Eagle Eye access control and video systems, and visitor management systems is a plus
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a 24/7 environment
Excellent communication and interpersonal skills, with the ability to interface confidently with client stakeholders at all levels
Must meet all Allied Universal employment requirements, including applicable state guard licensing.

Job Responsibility

Manage day-to-day operations of the 24/7 GSOC, including monitoring, dispatch, reporting, and escalations to the client and Allied Universal leadership
Oversee guard force operations, including scheduling, payroll/timekeeping accuracy, shift coverage, post staffing, uniform/appearance standards, and overall performance
Serve as the primary point of contact for the client's Physical Safety & Security team, providing regular updates, performance reporting, and operational recommendations
Develop, maintain, and enforce post orders, GSOC standard operating procedures (SOPs), and guard service standards in alignment with client requirements
Ensure compliance with contractual KPIs, SLAs, and Allied Universal corporate standards
track and report on key performance metrics
Recruit, hire, onboard, train, coach, and retain GSOC operators and security officers assigned to the account, in partnership with Allied Universal branch leadership
Operate and maintain GSOC technology platforms, including mass notification, threat monitoring, access control, and visitor management systems used by GSOC personnel
Oversee day-to-day use of HELIAUS® for guard tours, post checks, and patrol reporting, ensuring officer accountability and timely reporting to the client
Support incident response and documentation, ensuring timely, accurate, and thorough incident reports are delivered to the client

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Enterprise AI - Account Manager

We are looking for an Account Manager with a background in Financial Services an...

Location

India

Salary:

Not provided

Wokelo AI

Expiration Date

Until further notice

Requirements

MBA from a Top-tier institute is mandatory
1-2 years of post-MBA experience in Financial services including Enterprise Account Management, Investment Research, Financial Services, or Fintech is preferred
Strong understanding of investment research, financial modelling, and capital markets
Ability to leverage analytics tools to monitor client engagement and boost platform adoption
Excellent communication and presentation skills, with experience in guiding senior stakeholders and investment professionals
Hands-on, execution-oriented, and comfortable working in a high-growth startup environment
Proficiency in CRM tools, Customer Success software, and MS Office

Job Responsibility

Customer Engagement & Success: Build and nurture long-term relationships with key accounts, ensuring seamless onboarding, activation, and continued value realization
Account Growth & Retention: Drive engagements, renewals, upsell/cross-sell opportunities, and reduce churn by providing high-impact insights and best practices
Strategic Consulting: Guide clients—Private Equity firms, Investment Banks, and Asset Managers—on how to integrate AI-driven intelligence into their workflows
Proactive Issue Resolution: Actively address customer concerns, provide solutions, and serve as a trusted advisor for investment research professionals
Data-Driven Decision Making: Monitor key usage metrics like NRR, churn, and engagement, and use analytics to optimize customer success strategies
Market & Product Feedback Loop: Work with internal teams to ensure our product continuously evolves to meet the needs of the investment research industry

What we offer

Competitive Compensation & Equity: We offer top-of-market salary packages along with ESOPs
Comprehensive Benefits: Full health insurance coverage, flexible vacation policy, and a remote-friendly work environment
Global Exposure: Collaborate with industry leaders and attend bi-annual offsites for strategic alignment and team-building

Fulltime

Commercial Account Manager - Mist AI at HPE Networking

Commercial Account Manager - Mist AI at HPE Networking. This role has been desig...

Location

Japan , Tokyo

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Proven sales track record of 7+ years in a Account Management capacity, or related roles with a WLAN manufacturer, Networking vendor or Partner experience
Combination of exceptional Sales/Commercial and Technology/Architecture knowledge and experience, including at a leadership level
Exceptional customer facing skills, with ability to communicate at all levels, including CxO executive presence/Gravitas
Excellent communicator and public speaker to a variety of audiences both internal and external
Technically astute and either an expert in the enterprise WiFi market, or possesses the demonstrated capability to become a subject matter expert rapidly
Technically capable to define specific product requirements and understand how they will affect customer networks. Must be able to use industry background as the basis for making assessments of the future requirements of Juniper solutions/use cases
Excellent ability to influence internal and external stakeholders and build consensus – build and drive virtual cross-functional teams
Excellent verbal and written/presentation interpersonal skills are critical
Ability to work independently and with a team with a passion to drive continuous success
Open to travel

Job Responsibility

Be the commercial sales expert assisting the HPE Networking Sales team for sales and solution related activities
You will lead Mist and Aruba sales engagements, presentations, solution demonstrations and answer related questions
Analyse customer and partner requirements, then develop Mist and Aruba solutions aligning to business needs
Become the AI for Networking subject matter expert and leverage that knowledge to position AI Ops with all audiences from the IT Network Engineer to CIO
Work with HPE Partners to drive enablement, growth and scale
Position HPE’s Wi-Fi, Wired Assurance, WAN Assurance and Location Based Services solutions vs competitive solutions creating winning designs
Drive proof of concept pilots for customer opportunities
Help create design/deployment guides for public and internal consumption
Be an active member in the Mist community
Collaborate with HPE Networking Sales, Product Marketing and Engineering teams to work on customer projects and provide feedback on industry trends and requirements

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Senior Account Manager, Global AI and Technology

Are you a Senior Account Manager or Digital Manager who’s excited about the poss...

Location

United Kingdom

Salary:

Not provided

Oxford PharmaGenesis

Expiration Date

Until further notice

Requirements

experience in medical communications, ideally in digital- or technology-based projects
confidence leading complex projects day-to-day, including reporting, stakeholder communications and project deployment
experience recognizing growth opportunities and contributing to requests for information/requests for proposals and pitches
strong operational instincts, including improving processes, anticipating challenges and providing solutions
experience managing budgets, monitoring scope changes and ensuring accurate reconciliations
the ability to create high-quality project-scoping materials
experience delegating effectively and supporting colleagues
excellent relationship-building skills
a proactive, organized and solutions-focused mindset, with great communication skills

Job Responsibility

lead the day-to-day delivery of AI- and technology-focused projects, working closely with internal teams, clients and external experts
support strategic planning
drive innovation
implement new tools and services
help to embed new operational practices
mentor colleagues
support new business opportunities
play a key role in the growth of our high-profile team

What we offer

exceptional learning opportunities
truly inclusive environment
matched charitable fundraising
support for charities
hybrid working approach

Fulltime

HPC AI-BU District Service Manager

Responsible for the overall management of a service segment of significant scope...

Location

United States , Memphis

Salary:

101900.00 - 234500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or equivalent experience
Five to ten years of related experience in customer support in a technical environment with proven managerial abilities
3-10 years of small to medium team (3-25 people) team lead experience as HPC Field Team Lead or similar
Experience in a dynamic environment / adaptable to change / receptive to constructive feedback
360-degree relationship and communication to peers, junior staff, leaders, and customers

Job Responsibility

Work closely with the Site Team Leads to plan, direct, and monitor operational/tactical activities of technical on-site team
Manage / coordinate customer escalations, and escalations of technical, process, or materials issues encountered by field team
Provide guidance on process improvements and recommend changes in alignment with business tactics and strategy for area of responsibility
Responsible for the full understanding of the service contract and associated terms and conditions
Proactively identify, report on, and close risks to Service Level Agreement (SLA) or customer satisfaction
Meet business and operational targets by managing core site and business metrics - Key Performance Indicators (KPIs)
Routine status updates to Services Geo Lead (Director)
Establish and manage relationships with customers
Establish and maintain close collaborative relationship with the sales account team and stakeholders
Regularly visit sites to field teams and customers (approximately 25% travel)

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Cloud Solution Architect Manager (CSA Manager) - Data & AI

The International Customer Success Organization (iCSU) mission is to incubate, d...

Location

Brazil , São Paulo

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years' experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect manager
proficiency in written, reading, and conversational Brazilian Portuguese and English

Job Responsibility

You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as build and grow healthy teams that incorporates a mix of expertise across key workloads through talent management, diversity and inclusion and career development while inspiring and fostering a culture of customer-centricity and consumption, adoption and use through collaboration with peers and extended teams using the Demonstrated Capability Framework
You will coach team to represent the customer/partner to internal teams (e.g., Engineering) to shape products and services, and supports the team in providing insights across the territory and drive the team to leverage feedback to develop strategic and actionable insights and influence product roadmaps by presenting business cases to program managers
You will drive adherence to Microsoft standards and recommended practices by setting expectations for the team around methodology and governance and lead your team to utilize “Well-Architected” framework, for consistent delivery of performance, security, scalability, maintainability, and reliability
You will support the team on removal of blockers and proactively identify and propose resolutions through regular technical reviews to accelerate solution implementations. Identifies patterns in blockers across business areas or territory
You will manage the business (e.g., scorecards, forecasting) by delivering against team targets, achieving business metrics, and ensuring the team delivers on Microsoft's Customer Commitments. Leverage Microsoft and industry insights to position engagement offerings and to fuel new cloud growth with top customers and industry opportunities
You will foster a continuous technical self-learning culture and community sharing of stories by encouraging and empowering the team to share learnings. Leverage market and engagement insights to assist leadership in defining area vision, prioritizing teams' skilling and engagements
You will model how to engage constructively and transparently with the technical and/or business community locally and globally as you participate in management communities and foster a culture of fast and effective learning at all levels and accelerate innovation by coaching teams on delivering best practices IP and providing feedback or modifying intellectual properties (IPs) rooted in domain expertise and/or industry acumen

Fulltime

Senior Technical Account Manager, Commercial Development

Tripadvisor is seeking a Senior Technical Account Manager (STAM) to join our Con...

Location

United States , Needham

Salary:

95000.00 - 115000.00 USD / Year

Tripadvisor

Expiration Date

Until further notice

Requirements

6–8 years of experience in technical account management, specifically with SaaS and DaaS (Data-as-a-Service) products
Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work
Proven ability to operate effectively with a global-first mindset
Proven track record of managing enterprise accounts, driving adoption, renewals, and upsells by blending technical expertise with commercial acumen
Strong technical proficiency with RESTful APIs, JSON, XML, and authentication standards (OAuth, API keys, SAML/SSO) from a customer-facing perspective
Strong background in data analytics and reporting
skilled in SQL, BI platforms (e.g., Tableau), and CRM tools (Salesforce)
Excellent communication skills with the ability to translate complex technical concepts for both technical and non-technical stakeholders
Entrepreneurial mindset, comfortable building structure in ambiguity and taking processes from zero to scale
This is a remote US position requiring up to 10% travel (domestic and international)

Job Responsibility

Own the post-sale lifecycle for licensed data and content partners, driving successful technical onboarding, API integration, product adoption, and renewals
Provide hands-on technical support, including API QA, troubleshooting data product issues, and guiding customers through complex implementations to ensure our data displays correctly
Partner with Business Development to achieve shared revenue targets, identifying and executing on upsell and cross-sell opportunities to diversify data usage across partner platforms
Design and operationalize repeatable playbooks, processes, and reporting frameworks to scale account management like a best-in-class SaaS/DaaS company
Collaborate cross-functionally with Product, Engineering, and Sales to translate enterprise customer insights into roadmap priorities and resolve technical roadblocks
Build deep relationships with technical and commercial stakeholders to unlock further potential, ensuring Tripadvisor's API and data solutions are performing flawlessly

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
Work your way with flexibility to suit your lifestyle
Flexible schedule
Donation matching
Tuition assistance
Lifestyle benefit
Travel perks
Employee assistance program
Health benefits
Generous referral scheme

Fulltime

Account Manager, Prime Services Future and Derivatives Clearing

The Account Management group within Prime Services is responsible for the overal...

Location

United States , New York

Salary:

98960.00 - 148440.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

At least 3-5 years prior experience in Futures, OTC Clearing and/or FX Prime Brokerage
A strong understanding of risk and control, preferably in the context of the FDC businesses
Cross product knowledge covering Futures, Equities, Fixed Income, FX and Cleared Swaps
Understanding of global markets, including market regulations and operational/settlement procedures
Prior experience in a client facing role is a plus
Willing to Travel for Business
FINRA Series SIE, 3, 7, and 63 will be required
Self-motivated with strong organizational skills
Excellent written and verbal communication skills and the confidence to engage in client meetings and discussions
Attention to detail and the commitment to deliver excellent service to a demanding global client base

Job Responsibility

Defend and grow client Futures, OTC Clearing and FXPB revenues with a focus on profitability and returns
Lead existing client relationships serving as a senior point of contact for new opportunities and escalations
Know Your Client – Structure, Strategies, and Service needs
Understanding the client wallet, driving organic growth while identifying opportunities for cross-selling across Prime Services
Host periodic client reviews to determine overall client satisfaction
Partner with clients on expansion into new markets and products
Work with partners in technology and product to realize client asks and monetize new opportunities
Work in partnership with both the client and internal stakeholders to ensure Citi is a top 3 provider
First line of defense to ensure that clients adhere to prescribed risk parameters, working with In Business Risk, and independent Credit Risk management coverage

What we offer

medical
dental
vision coverage
401(k)
life insurance
accident insurance
disability insurance
wellness programs
paid time off packages
planned time off (vacation)

Fulltime

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Account Manager - Service Provider & AI

Job Description

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