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This is not a traditional sales role. As an Commercial Account Manager in our Service Provider & AI Commercial team, you will be the primary point of contact for a focused portfolio of 250+- accounts across Tier 3 Service Providers, AI infrastructure companies, NeoCloud, and Sovereign AI builders. You will operate in a fast-moving, technically complex segment — one where deal cycles are shorter than enterprise but the architecture conversations are deeper. You will be backed by a full extended team including dedicated SEs, PLM, Solution Sellers, AI Specialists, and a POC team in Amsterdam and the US.
Job Responsibility:
Own and develop a focused portfolio of 250+- SP and AI accounts across DACH
Drive the full sales cycle — from lead qualification to close — for deals ranging from $10K to $1M+
Build and execute account plans using MEDDIC/MEDPIC methodology, tracked in Salesforce and Gong
Lead commercial conversations while coordinating extended team resources (SEs, PLM, Specialists, Partner Account Managers, POC) for larger pursuits
Run a partner-led hunting motion with distributors and resellers — very different from traditional enterprise account coverage
Engage executive sponsors and country managers on strategic AI and sovereign infrastructure deals
Identify upsell and expansion opportunities within existing install base, including SMB bundles via SP channel
Contribute to forecast accuracy with data-driven pipeline management and regular deal reviews
Requirements:
Bachelor's degree or equivalent in IT, Business or a related field
3–5 years of relevant sales or account management experience, preferably in networking, telco, or cloud infrastructure
Experience selling to or working within the Service Provider, ISP, or AI/cloud infrastructure segment is a strong advantage
Deep understanding of SP and cloud infrastructure — routing, switching, security, automation — and how these translate to business value
Proven hunter mentality: comfortable identifying, qualifying and closing new logos alongside farming existing accounts
Strong MEDDIC or equivalent sales methodology discipline
Excellent ability to navigate complex, multi-stakeholder deals while maintaining commercial velocity
Experience with Salesforce CRM and conversation intelligence tools (e.g. Gong)
Able to lead technical conversations credibly without being the technical expert in the room
Fluent in English
fluency in German or French will be an advantage
Collaborative by nature — this is a team sport, and the extended team is a competitive advantage