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Represents the business unit in a professional, positive manner
Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth
Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account
Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided by the customer and competitive alternatives
Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary
Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives
Responsible for driving/leading the acquisition plan, delivering and executing the plan
Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process
Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate
Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments
Complies with contract review procedures and BW commercial policies
Represents the business unit in a professional, positive manner
Provides global coordination on customer issues where required
Shares and seeks information outside of his/her BU
Requirements
Bachelor's Degree (technical preferred)
Minimum 6 years' experience
Preferred experience in Sales Account Management or customer-facing role