Account Manager, Restaurants Job at DoorDash (Boston)

Account Manager, Restaurants

As a Merchant Success Manager (MSM), you will play a critical role in supporting...

Location

United States , Los Angeles

Salary:

Not provided

DoorDash

Expiration Date

Until further notice

Requirements

2+ years of experience in client-facing sales roles, increasing customer satisfaction, retention, and product adoption
2+ years of experience in Outbound Sales being held to DTT minimums
2+ years of experience in business operations or related setting
Experience in outbound sales and/or account management where you directly owned a book of accounts, managed prioritization, and were accountable for retention and growth
Experience using Salesforce or similar CRM tools
Intermediate to proficient level in using Google Sheets or Microsoft Excel

Job Responsibility

Make high-volume outbound dials to existing merchants
Establish goals and KPIs for restaurant partners and review performance
Advise business owners on pricing, promotions, and product adoption
Communicate with merchants by phone and email to monitor performance
Deliver and present quarterly business reviews
Reduce churn and support new store expansions
Collaborate with internal growth teams to identify best products to pitch
Persist through slower periods or skeptical merchants
Travel as needed for in-person collaboration

What we offer

401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance

Fulltime

SMB Account Manager, Restaurants

The Account Manager role is an exciting opportunity to showcase your relationshi...

Location

United States , New York

Salary:

69500.00 - 77000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

Minimum 3+ years of experience in sales, account management, operations, or a related field
Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment
Highly organized and detail-oriented, with a strong work ethic
Willingness to roll up your sleeves and dive deep into partner relationships and business challenges

Job Responsibility

Manage a portfolio of SMB restaurant partners on Uber Eats, driving growth and retention
Proactively identify risks & opportunities within your book of business, engaging merchants via outbound calls, performance reviews, and data-driven recommendations
Consult and upsell additional Uber Eats products and services to optimize merchant performance
Build meaningful, long-term relationships to position Uber Eats as the go-to delivery platform
Maintain consistent communication via email, phone, and in-person meetings where applicable
Champion restaurant feedback to help shape internal strategy and drive insights
Act as an ambassador for Uber Eats, ensuring partners understand and leverage our platform's full potential

What we offer

Eligible to participate in Uber's bonus program
May be offered sales bonuses & other types of comp
Eligible to participate in a 401(k) plan
Various benefits

Fulltime

Account manager restaurants

As a Merchant Success Manager (MSM), you will play a critical role in supporting...

Location

United States , Chicago

Salary:

26.08 - 38.40 USD / Hour

DoorDash

Expiration Date

Until further notice

Requirements

1+ years of experience in client-facing sales roles, increasing customer satisfaction, retention, and product adoption
1+ years of experience in Outbound Sales being held to DTT minimums
1+ years of experience in business operations or related setting
experience in prior Outbound sales, account management, portfolio management, or related roles
experience using Salesforce or similar CRM tools
versed in using Google Sheets or Microsoft Excel (can maintain complex spreadsheets), on an intermediate to proficient level
demonstrate empathy with customer needs and adapt to meet their unique goals

Job Responsibility

Make outbound dials to existing merchants from your book of business (500+ accounts) to upsell them on DoorDash products and marketing spend
Establish goals and key performance indicators for current DoorDash partners (SMB restaurant merchants)
Advise business owners on promotions and spending to achieve their revenue goals
Communicate with merchants by phone and email on an ongoing basis to monitor and support progress toward their goals
Deliver and present quarterly business reviews ("QBR") that review a brand’s partnership with DoorDash, pinpointing success, highlighting areas for revenue optimizations, and planning for areas of opportunity and growth
Reduce churn, while identifying and supporting new store expansions
Collaborate with internal growth teams to identify the best products to pitch to merchants
Ability to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business-related necessities

What we offer

401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off
paid sick leave
medical, dental, and vision benefits
11 paid holidays
disability and basic life insurance
family-forming assistance

Fulltime

Account Manager - Restaurants - Hero SMB MTY

The North Territory team is looking for an Account Manager based in Monterrey to...

Location

Mexico , Monterrey

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Experience in account management or B2B commercial roles (2–3 years) and performance targets
Strong analytical capabilities with proficiency in using data, reporting tools, and CRM systems to manage pipelines, evaluate performance, and build commercial proposals
Advanced analytical fluency, including the ability to run performance diagnostics, and translate findings into actionable commercial strategies
Bachelor’s degree

Job Responsibility

Manage a portfolio of Local Hero SMB Restaurants, conducting regular performance reviews and implementing commercial actions to drive growth across conversion, and customer engagement
Develop and execute Offers and Ads strategies tailored to Top Restaurants’s objectives, using data insights to optimize campaign performance and ROI
Monitor account health metrics, identify risks or opportunities
Collaborate with Cross-functional teams to support local initiatives and ensure seamless execution of commercial plans
Maintain accurate reporting, documentation, and CRM updates to track progress against KPIs and ensure efficient portfolio management

Fulltime

Sales Account Manager- Bars and Restaurants

At Reyes Beverage Group, we are committed to fostering an environment where all ...

Location

United States , Fairfield

Salary:

27.00 USD / Hour

Reyes Beverage Group

Expiration Date

Until further notice

Requirements

Bachelor’s Degree and 0 to 2 plus years of related sales experience or High School Diploma/General Education Diploma and 3 to 4 plus years of specific experience
Must be at least 21 years of age or meet minimum state legal age requirements
Must have reliable automobile transportation, maintain an acceptable driving record and valid driver license, and maintain auto insurance coverage at least to the minimum amount specified by the Company and state law
The employee must be able to lift products from 25 lbs. to 50 lbs. on a regular basis and up to 175 lbs. when handling keg product

Job Responsibility

Achieve sales goals within assigned timeframes that meet monthly business objectives while actively acquiring new business and maintaining established distribution
Accomplish timely and productive execution of sales plans and promotions at retail, securing trade support by communicating pricing and product promotions, coordinating use of product displays and point-of-sale materials, promotional events and other product promotion opportunities
Maintain compliance with Quality Control and product code date standards
Plan and conduct regular sales visits to accounts
Manage accurate inventory levels to minimize out-of-stock and out-of-code issues
Monitor product placement and rotation in both selling and storage areas to ensure freshness and maximize shelf impact
Other projects or duties as assigned

What we offer

Monthly Car and Mileage Reimbursement
Medical, Dental, and Vision
401k with Employer Match
Paid Training with advancement opportunities in our sales, marketing, or delivery departments
Tuition Reimbursement, Wellness programs, and Paid time off

Fulltime

Regional Account Manager

As a Regional Account Manager, you will be a key member of the Customer Success ...

Location

United States , New York City

Salary:

85000.00 - 95000.00 USD / Year

Tripleseat

Expiration Date

Until further notice

Requirements

Greater New York City-based employee
Minimum of 5 years of experience in the restaurant or hospitality industry, preferably in event management
Working knowledge of Tripleseat (required)
Experience in technology solutions with a curiosity about how software applications work
Existing strong connections in your local hospitality community with other event managers
Problem solver who uses critical thinking and analytical skills to make decisions and resolve issues
Skilled communicator with the ability to engage diverse audiences and a passion for sharing insights and knowledge
Ability to travel to support customers in your portfolio (could be up to 50% in a single month)
Driven: No one needs to push you to excel
it's just who you are

Job Responsibility

Build and sustain long-term client relationships that drive adoption, increase retention, and generate expansion
Leverage ChurnZero and Salesforce to document touchpoints, monitor customer sentiment, and proactively surface risks and opportunities
Maintain strong account health by executing customer journeys and plays that reinforce best practices and increase usage of sticky features and add-on products
Own monthly KPIs for customer engagement (e.g., online meetings, account reviews, and onsite visits)
Fulfill monthly CSQL quota by identifying expansion opportunities, qualifying customer needs, and partnering with Sales to progress add-on pipeline through close
Lead pricing discussions, including renewals, discounting, and contract term negotiations (term length, billing cadence, add-ons, etc.)
Prepare and deliver customer-facing presentations at onsite customer events
Conduct recurring account reviews to assess satisfaction, align on goals, and create clear adoption and success plans
Plan, prepare, and execute monthly customer webinars—including topic strategy, content development, dry runs, delivery, and post-webinar follow-up to drive adoption
Travel on short notice for high-impact onsite support, including churn prevention, training, strategic enablement, or pre-sales partnership

What we offer

Competitive Medical, Dental, and Vision Insurance
Company Paid Life Insurance, Short- and Long-Term Disability Plans
401(k) with Company Match
Parental Leave
Unlimited Paid Time Off
Pet Insurance

Fulltime

Senior Account Manager Global

The Account Manager role is a fantastic opportunity to showcase your relationshi...

Location

Chile , Santiago

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

3-5 years of experience, ideally in a similar role
Confidence in making data-driven decisions and applying sound business judgment
Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results
Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities
A proactive, resourceful, and go-getter attitude
Ability to work independently with minimal oversight
A willingness to work hard, dive into details, and closely collaborate with our highest-value partners
Experience in customer-facing roles with a proven track record of achieving business targets or meeting quotas

Job Responsibility

Lead post-deal partner management for a high-value, high-potential portfolio of restaurant partners
Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring high retention by creating mutual business value
Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf
Develop a deep understanding of the partner landscape and cultivate positive relationships across our restaurant partner organizations
Conceive, design, and lead growth initiatives with restaurant partners, working cross-functionally with Uber’s internal teams to drive projects to completion
Set, track, and report on performance metrics, and conduct business reviews with partners

Fulltime

Account Manager

Bolt Food is looking for an Account Manager to be the driving force behind the s...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

At least 3 years of experience in Account Management, Business Development, Consulting, or a similar commercial role
Expert analytical skills: ability to interpret, prioritize business impact, present data to generate insights and support decision-making
Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
Excellent communicator: ability to effectively communicate with many stakeholders involved
Fluent in Estonian, English, and Russian at a business level
At Bolt, using AI daily is a baseline expectation for everyone

Job Responsibility

Achieve growth by contributing to the country's targets through building strong business relationships with a portfolio of business partners, restaurants in the designated area
Manage, organize and negotiate eater-facing campaigns that will increase business volume and revenue
Analyze key performance metrics to gain insights driving and improving customer performance
Forecast growth and evaluate the achievement of our business goals
Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
Work with cross functional departments to drive business growth (Campaigns, Merchant operations, Customer Service, Courier Operations)
Engage in commercial conversations with restaurant partners via phone, email, Zoom and meetings on an ongoing basis to monitor and support progress toward their business objectives

What we offer

Rewarding salary and stock option package
Hybrid mode with a minimum of 3 days in the office each week
Physical and mental health wellness perks
Unique career opportunities
Work in fast-moving autonomous teams

Fulltime

Select Country

Account Manager, Restaurants

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Account Manager, Restaurants

Account Manager, Restaurants

SMB Account Manager, Restaurants

Account manager restaurants

Account Manager - Restaurants - Hero SMB MTY

Sales Account Manager- Bars and Restaurants

Regional Account Manager

Senior Account Manager Global

Account Manager

Our AI answers in your language