Account Manager (Renewal Specialist) Job at Vanta (London)

Account Manager (Renewal Specialist)

The Renewal Specialist will play a critical role in driving customer retention a...

Location

Ireland , Dublin

Salary:

Not provided

Vanta

Expiration Date

Until further notice

Requirements

1-3 years of experience in Sales Development, Customer Success, Account Management, or related customer-facing role
Proven track record of meeting or exceeding targets
Strong communication skills with ability to build rapport quickly
Excellent organisational skills and attention to detail
Ability to manage multiple priorities and work independently
Proficiency with CRM systems (Salesforce preferred)
Comfortable with data and metrics-driven decision making

Job Responsibility

Own the end-to-end renewal process for a portfolio of 2—250 accounts in the up to 10 employees segment
Proactively reach out to customers 60-90 days prior to renewal dates
Manage on average 10-15 renewals per month, with fluctuation based on quarterly cycles
Navigate standard MSA contracts including auto-renewal clauses and 10% year-over-year uplifts
Accurately forecast renewal outcomes and maintain forecasting hygiene in Salesforce/Clarity
Conduct light discovery conversations to understand customer health, usage, and satisfaction
Build and maintain strong relationships with customers to ensure retention
Address customer concerns and objections proactively
Collaborate with Customer Success Managers on at-risk accounts
Identify and surface expansion opportunities within your book of business

What we offer

Industry-competitive salary and equity
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and mobile phone stipend
Commuter benefits for team members who attend the office
Pension matching
25 days of Annual Leave per year and unlimited sick time
8 company-paid holidays
Virtual team building activities, lunch and learns, and other company-wide events

Fulltime

Account Manager

Account Manager role at Hewlett Packard Enterprise, a global edge-to-cloud compa...

Location

Australia , Sydney

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree / directly related previous work experience
Demonstrated achievement of progressively higher quota, diversity of business customer, and higher level customer interface
Extensive selling experience within industry and on similar products
Typically 8-12 years of advanced sales experience
Project management skills required
2-3 years of product sales in the desired specialty

Job Responsibility

Responsible for creating and driving their sales pipeline. Capture leads outside of specialization and use closed-loop lead management to ensure assignment and follow- up by others
Maintains knowledge of competitors in account to strategically position the company's products and services better
Use specialty expertise to seek out new opportunities and expand and enhance existing opportunities to build the pipeline in and drive pursuit
Provide support to Account managers and provide input regarding business development and solution expertise
Development of quota objectives and future direction for defined product category
Some specialists also responsible for selling outsourcing deals
Establish a professional, working, and consultative, relationship with the client, up to and including the C-level for mid-to-large accounts, by developing a core understanding of the unique business needs of the client within their industry
May invest time working with and leveraging external partners to deliver sale
For Services Consultants: Focus on growing contractual renewals for mid-to-large accounts with more complexity, to higher- total contract-value renewals
Directs or coordinates supporting sales activities

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Senior Account Manager, Microsoft Advertising (German Market)

Microsoft Advertising (MSA) empowers the largest advertisers around the world to...

Location

Ireland , Dublin

Salary:

60300.00 - 102600.00 EUR / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
OR Bachelor's Degree in Sales, Marketing, or related field AND 6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
OR 8+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
OR equivalent experience
Experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience
Fluency in German and English

Job Responsibility

Your Account Planning & Management activities include planning with Purpose Through Client Planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types
You will learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team
You will influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bring to life how MSA can increase business results
You will optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Uses a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success
You will support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts
You will maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types

Fulltime

Account Manager I

Considering a job change? Take a look at Aon! Our commercial risk team in Boston...

Location

United States , Boston

Salary:

60000.00 - 80000.00 USD / Year

Aon

Expiration Date

Until further notice

Requirements

1+ years of insurance experience required (preferably in an Account Management role)
Property & Casualty broker’s license strongly preferred, or to be obtained within 120 days of start date
Strong verbal and written communication skills and analytical abilities
Ability to work well under pressure with attention to detail
Team oriented self-starter, with ability to organize, prioritize, monitor and control workflow deadlines and be flexible
Proficient in Outlook, Microsoft Excel, Word, and PowerPoint (intermediate to expert user level preferred)
High school diploma or equivalent required
Associates degree preferred
Experience supporting complex clients is preferred

Job Responsibility

Partner with Account Executives on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client’s renewal cycle, ensuring a positive and productive client experience
Maintains effective and positive relationships with clients
Serves independently in a client-facing capacity on matters of moderate importance and complexity
Facilitates the timely and accurate flow of information between clients, and account team members, keeping all parties informed
Handles client open items lists and respond to client ad-hoc requests
Gathers and analyzes data and drafts assigned elements of stewardship reports and other convincing presentations tailored to the needs of the audience and the circumstances of the presentation
Actively supports and monitors the renewal process, engaging with account team members as necessary
May draft quote comparisons and is responsible for saving down binders, policies, and endorsements
Where applicable, serves as the primary point of contact with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed efficiently and quality of client deliverables
Primary collaborator with Premium Accounting on client billing matters

What we offer

401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance

Fulltime

Mid-Market Account Manager — Aviation eLearning (Compliance-Based / Subscription Model)

We’re partnering with a highly respected provider of compliance-based eLearning ...

Location

United States

Salary:

120000.00 USD / Year

Sales Talent Inc

Expiration Date

Until further notice

Requirements

5–7+ years in account management, customer success, or revenue-facing roles
Experience managing a portfolio of accounts (not limited to a small book)
Background in subscription, SaaS-style, or recurring revenue models preferred
Strong executive presence with ability to engage senior stakeholders
Comfortable in evolving environments with developing processes and structure
Curious, proactive, and energized by building and improving systems
Willingness to travel (~20–30%)

Job Responsibility

Manage and grow a book of ~75 mid-market accounts ($10K–$100K ACV)
Drive net revenue retention through renewals, expansion, and contract optimization
Lead customer relationships post-sale, partnering with technical specialists and support
Execute account planning, forecasting, and customer engagement cadence (QBRs, renewals)
Transition customers to multi-year, per-user subscription contracts
Collaborate cross-functionally with sales, finance, product, and support teams

What we offer

Full benefits

Fulltime

Senior Technical Account Manager, West

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning ...

Location

United States

Salary:

130400.00 - 151200.00 USD / Year

Wiz

Expiration Date

July 31, 2026

Requirements

8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures

Job Responsibility

Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
Continuously stay abreast and enabled on new Wiz features and functionality
Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Account Manager - MSA

Microsoft Advertising (MSA) empowers the largest advertisers around the world to...

Location

United States , New York

Salary:

85100.00 - 169800.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND 2+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
Bachelor's Degree in Sales, Marketing, or related field AND 4+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
6+ years relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising)
equivalent experience

Job Responsibility

Plan with purpose through client planning as you will partner with the teams, including AEs, Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types
Learn about the client’s business drivers, compelling events, and seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client
Influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always leads with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations bringing to life how MSA can increase business results
Optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals
Support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts
Maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubations products

Fulltime

Contracts Renewal Specialist

We are seeking a highly skilled and motivated Contracts Renewal Specialist that ...

Location

United States , Phoenix

Salary:

55000.00 - 85000.00 USD / Year

Technologent

Expiration Date

Until further notice

Requirements

3-10 years of experience in contracts renewal or customer service
Strong business acumen with relevant industry experience
Proven work ethic with a track record of quality and efficient work
Exceptional customer service skills, including communication and problem-solving abilities
Detail-oriented with the ability to multitask and ensure accuracy
Familiarity with NetSuite or similar systems is an advantage
Ability to complete 2-3 classes from our strategic partners
Dedicated to supporting 2-5 Field Sales Account Executives

Job Responsibility

Initiate the sales process 120 days prior to contract expiration
Collaborate with clients on contract modifications, including additions, changes, or deletions
Coordinate and schedule renewal orders based on customer needs and requests
Manage the renewal backlog and ensure timely follow-up
Provide NetSuite Order Update templates to Technologent’s Sales Team and customers as required
Share NetSuite Tracking templates with the Sales Team and customers when needed
Research and resolve any issues related to orders or contracts
Submit timely invoicing requests to Accounts Receivable (AR)
Address any post-sale issues and ensure prompt resolution
Prepare Gross Profit (GP) reports as required

What we offer

Discretionary incentive program

Fulltime

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Account Manager (Renewal Specialist)

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