CrawlJobs Logo

Account Manager - North America - Strategic Segment

elevenlabs.io Logo

ElevenLabs

Location Icon

Location:
United States

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

You will own the full commercial relationship and customer success across a book of 5 to 15 strategic accounts - the most complex, high-value organizations in the world, with over 10,000 employees, who are defining what AI-native experiences look, feel, and sound like at massive scale. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction.

Job Responsibility:

  • Own the full commercial relationship and customer success across a book of 5 to 15 strategic accounts
  • Make sure every customer is getting real value, expanding into new products, and renewing with conviction
  • Build executive partnerships, multi-stakeholder relationships, and long-term success plans
  • Be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction
  • Own NRR across your managed book of business
  • Drive cross-sell into ElevenLabs' expanding product suite
  • Lead renewals end to end

Requirements:

  • 7 or more years of Customer Success, Strategic Account Management, or Enterprise Partnerships in B2B SaaS, Developer Tools, or AI/ML products
  • At least 3 to 5 years in a senior or strategic role and a track record of outcomes you personally drove
  • Managed large, complex enterprise accounts and have the NRR and expansion numbers to show for it
  • Run full-cycle expansion motions end to end across complex, multi-stakeholder deals
  • Built genuine relationships at the C-suite level
  • Ability to be always three moves ahead and have a system for it
  • Strong technical aptitude and familiarity with AI concepts, API integrations, and SDKs

Nice to have:

  • Experience in the voice AI, audio AI, or conversational AI space
  • Experience selling or expanding into multiple products within a platform
What we offer:
  • Innovative culture
  • Growth paths
  • Learning & development through an annual discretionary stipend
  • Social travel annual discretionary stipend
  • Annual company offsite
  • Monthly co-working stipend

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Account Manager - North America - Strategic Segment

Compute Account Manager

Compute Account Manager - North America. Sales Specialists & Consultants are pro...
Location
Location
United States , California
Salary
Salary:
109500.00 - 252500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University or Bachelor's degree
  • 3+ years of experience within technology sales, account management, or outcome based selling
  • Demonstrated achievement of progressively higher quota, diversity of business customer, and higher-level customer interface
  • Extensive selling experience within industry and on similar products
  • Project management skills required
  • Candidate must reside in the greater California region and have the ability to travel to customer sites within California on a regular basis
  • Expert knowledge of products, solution or service offerings as well as competitor's offerings
  • Understanding of the industry and market segment in which key accounts are situated
  • Account planning and accurate account revenue forecasting skills
Job Responsibility
Job Responsibility
  • Responsible for creating and driving their sales pipeline
  • Capture leads outside of specialization and uses closed-loop lead management
  • Maintains knowledge of competitors in account to strategically position company's products and services
  • Use specialty expertise to seek out new opportunities and expand existing opportunities
  • Provide support to Account managers and provide input regarding business development
  • Development of quota objectives and future direction for defined product category
  • Establish professional, working, and consultative relationship with clients up to C-level
  • May invest time working with and leveraging external partners to deliver sales
What we offer
What we offer
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive benefits suite supporting physical, financial and emotional wellbeing
  • Fulltime
Read More
Arrow Right

Head of Demand Generation, North America

As our Demand Generation and ABM leader, you’ll be the strategic right hand to t...
Location
Location
United States , New York
Salary
Salary:
150000.00 - 210000.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in B2B demand generation, ABM, or digital marketing, ideally within SaaS, AI, or enterprise software
  • Proven success in developing and scaling account-based marketing programs that drive measurable pipeline and revenue
  • Deep understanding of B2B marketing automation, CRM, and analytics tools (HubSpot, Salesforce, 6sense, Demandbase, etc.)
  • Strong strategic and analytical skills with the ability to translate complex data into actionable insights
  • Excellent communication and leadership skills, able to influence cross-functional teams and senior stakeholders
  • Creative, hands-on operator with a bias for execution and experimentation
Job Responsibility
Job Responsibility
  • Lead and mentor a growing marketing team, providing direction, setting priorities, and ensuring strong execution across ABM, digital, and demand-generation programs
  • Develop and own ChapsVision’s North American ABM strategy, including segmentation, account selection, personalization, and campaign execution
  • Partner with Sales leadership to design multi-touch, account-centric programs that increase engagement, pipeline, and conversion across target enterprise accounts
  • Lead digital demand generation initiatives across channels (email, paid media, webinars, SEO, and content syndication) to accelerate top- and mid-funnel growth
  • Collaborate closely with Product Marketing and Sales to ensure consistent messaging, value propositions, and campaign alignment
  • Design and oversee nurture programs that leverage HubSpot and other automation tools to deliver the right content at the right time in the buyer journey
  • Measure, analyze, and optimize campaign performance, defining KPIs, dashboards, and insights to continuously improve ROI
  • Manage agency and vendor relationships to ensure executional excellence and innovation across digital and ABM programs
  • Serve as a trusted advisor and deputy to the Head of Marketing, helping to shape annual marketing strategy, budgets, and GTM priorities
What we offer
What we offer
  • Generous PTO
  • health benefits from date of hire
  • 401(k) employer match
  • wellness and commuter benefits
  • Fulltime
Read More
Arrow Right

Strategic Sales Consultant

The Strategic Sales Consultant (SSC) generates and qualifies new business opport...
Location
Location
United States , Nationwide
Salary
Salary:
31200.00 - 78647.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or equivalent experience in Business, Marketing or related field
  • 2+ years sales experience in professional services, account management, or business to business (B2B) sales
  • Proficient in using MS Office
  • Prior experience using CRM solutions
  • Financial and business acumen
  • Well-developed probing and active listening skills
  • Ability to manage and overcome client objections and concerns
  • Ability to persuade and communicate effectively over the phone and use technology to progress the sales cycle
  • High energy and self-motivated and ability to work in a complex environment that frequently changes
  • The ability to work independently and self-sufficiently
Job Responsibility
Job Responsibility
  • Deliver on financial objectives, including goal attainment and expense management, and follow the Kaplan Sales Process to maximize growth potential
  • Use independent judgment and discretion to create and execute a sales plan and process to grow both exam-based business through outbound activities
  • Develop and execute strategic initiatives at the customer level, or within targeted prospecting segments to meet new business quota
  • Conduct client facing activities, independently and effectively, to drive new partnerships and revenue growth across targeted prospect accounts, targeted segments, and assigned accounts
  • Work collaboratively and cross functionally with Kaplan North America’s resources to achieve financial results
  • Build, maintain, and grow key customer relationships within the assigned book of business
  • Through research and interactions with clients, maintain an understanding of clients business model, goals, organizational structure, and competitive landscape
  • Maintain and be able to deliver a strong base of product knowledge across all product lines responsible for
  • Independently manage pipeline and activity to hit forecast and monthly quota expectations
  • Ability and willingness to travel up to 40%
What we offer
What we offer
  • Remote work provides a flexible work/life balance
  • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
  • Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
  • Comprehensive health benefits new hire eligibility starts on day 1 of employment
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day
  • Fulltime
Read More
Arrow Right

Sales Manager – North America

Four Seasons Hotel Firenze, a beacon of luxury and sophistication in the heart o...
Location
Location
Italy , Firenze
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Legal work authorization to work in Europe is required
  • Minimum 3-5 years of experience in a Sales Manager role within the luxury hospitality sector, preferably with experience targeting the North American market
  • Exceptional negotiation skills and strong decision-making abilities
  • A creative and innovative approach to sales and business development
  • Deep understanding of the ultra-luxury hospitality segment and discerning clientele
  • Fluency in English (reading, writing, and speaking)
  • proficiency in Italian is a plus but not mandatory
  • Proficient in Microsoft Office (Excel, Word, PowerPoint) and Opera PMS or similar systems
  • Strong analytical skills and an ability to work independently while collaborating effectively within a team
Job Responsibility
Job Responsibility
  • Cultivate and strengthen relationships with major accounts to drive business and expand market share
  • Utilize a variety of prospecting tools and company-wide sales programs to generate new business opportunities
  • Proactively follow up on all inquiries and qualify potential business to maximize transient room nights and ancillary revenue, enhancing RevPAR performance
  • Develop, implement, and execute strategic account plans tailored to the North American market to meet and exceed revenue targets
  • Achieve monthly, quarterly, and annual sales goals through outside sales calls, site inspections, and familiarization trips within your assigned territories
  • Maintain comprehensive product knowledge of Four Seasons properties and competitive market advantages
  • Conduct customer site inspections and sales presentations, uncovering client needs and offering customized solutions to maximize booking opportunities
  • Ensure accurate and timely data management in CRM and reservation systems (Opera), maintaining high database hygiene standards
  • Collaborate with global sales offices, participate in strategy and sales meetings, and contribute to the development of the annual marketing plan
  • Manage and optimize sales budgets and travel expenses in line with strategic priorities
What we offer
What we offer
  • Competitive compensation
  • Comprehensive benefits package
  • Quality meals at our employee restaurant
  • Free Uniform or work clothes with dry cleaning available
  • Employee discounts in our Four Seasons outlets and other suppliers in town
  • Access to the Wellbeing hotel program
  • Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
  • Excellent Training and Career Development opportunities
  • Opportunities to build a successful career with global potential
  • Fulltime
Read More
Arrow Right

Head of Business Development

Mantell Associates is partnered with a leading global CDMO providing end-to-end ...
Location
Location
Spain
Salary
Salary:
Not provided
mantellassociates.com Logo
Mantell Associates
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Life Sciences, Business, or related field
  • advanced degree (MBA, MS/PhD) preferred
  • Proven experience (typically 12+ years) in business development or commercial leadership within the biotech, pharmaceutical, CDMO/CRO sector
  • Demonstrated success leading global revenue growth, strategic partnerships, and high-value deal closures
  • Deep understanding of drug development, CDMO business models, and customer decision drivers
  • Strong commercial acumen, negotiation skills, and ability to influence complex stakeholder environments
  • Exceptional leadership skills and experience building and mentoring cross-regional teams
  • Excellent communication and presentation skills in English
  • additional European languages are a plus
Job Responsibility
Job Responsibility
  • Lead and shape the global business development strategy to accelerate revenue growth across key biotech and pharmaceutical segments
  • Build and grow a high-performing business development team, with a focus on strategic account targeting, pipeline management, and client engagement
  • Establish and cultivate strong C-suite and executive-level relationships with existing and prospective global clients
  • Identify and pursue new market opportunities and strategic partnerships in Europe, North America, and Asia-Pacific
  • Develop compelling value-propositions and commercial approaches tailored to complex drug development and manufacturing needs
  • Work cross-functionally with scientific, operations, marketing, and regulatory teams to align commercial strategies with service delivery excellence
  • Represent the organisation at major industry forums, conferences, and customer meetings to elevate brand visibility and thought leadership
  • Provide accurate forecasting, performance reporting, and insights to senior leadership and Board stakeholders
  • Fulltime
Read More
Arrow Right

General Manager, YourCause from Blackbaud

Join Blackbaud as the General Manager of YourCause, where you'll lead growth str...
Location
Location
United States of America
Salary
Salary:
150000.00 - 250000.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior executive experience with a proven record of growth leadership in SaaS environments
  • Expertise in Corporate Social Responsibility
  • Currently serving as a P&L owner with a demonstrated track record of hyper-growth acceleration
  • SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
  • Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
  • Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
  • Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
  • Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy
  • Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
  • Has designed effective workflows, identified key performance metrics, established self-managing systems
Job Responsibility
Job Responsibility
  • Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
  • Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
  • Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
  • Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
  • Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
  • Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
  • Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
  • Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
  • Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
  • Partner with Corporate Strategy to identify potential M&A opportunities and leading any post-acquisition integration
What we offer
What we offer
  • Remote-work flexibility
  • Culture of innovation and education
  • Opportunities to give back
  • Fulltime
Read More
Arrow Right
New

General Manager, YourCause from Blackbaud

As a dynamic global leader with a proven track record of measurable results, you...
Location
Location
United States of America
Salary
Salary:
Not provided
blackbaud.com Logo
Blackbaud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as a senior executive with a proven background as a growth leader with industry leading organizations in the technology, education, or non-profit sectors
  • Currently serving as a P&L owner and brings a demonstrated track record of hyper-growth acceleration
  • SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
  • Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
  • Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
  • Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
  • Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy and serve as an industry spokesperson that is visible on the speaking circuit
  • Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
  • Has designed effective workflows, identified key performance metrics, established self-managing systems, exceling in optimizing work processes, diagnoses and resolves workflow issues promptly, and consistently seeks incremental improvements
  • Demonstrated experience to have keen insight into individuals, accurately identifying strengths, weaknesses, and potential, understands the skills necessary for specific roles, and excels in hiring top performers
Job Responsibility
Job Responsibility
  • Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
  • Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
  • Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
  • Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
  • Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
  • Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
  • Fearlessly approach challenges with energy, prioritizing outcomes, costs, and the bottom line. Initiating action even when all the facts aren’t known and relentlessly drives to completion
  • Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
  • Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
  • Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
Read More
Arrow Right

Director, Field Marketing & ABM

At Intercom, we believe great marketing doesn’t just generate attention, it driv...
Location
Location
United States , San Francisco
Salary
Salary:
226800.00 - 295625.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–12+ years of experience in B2B SaaS field marketing, revenue marketing, or demand generation
  • Proven success building and scaling global field programs tied directly to pipeline and revenue
  • Hands-on experience running ABM programs for enterprise and strategic accounts
  • Experience partnering deeply with Sales leadership and Revenue Operations
  • Experience managing globally distributed teams
  • Strong commercial and GTM orientation, you think in pipeline, not just campaigns
  • Highly data-driven with experience owning ROI measurement and attribution models
  • Exceptional organizational and execution skills
  • Strong stakeholder management and cross-functional influence
  • Clear, confident communicator who can align teams around shared goals
Job Responsibility
Job Responsibility
  • Own Global Field Marketing Strategy
  • Define and lead Intercom’s global field marketing strategy across North America, EMEA, and APAC
  • Build region-specific plans aligned to GTM priorities, territory strategy, and pipeline goals
  • Translate company objectives into field programs that directly impact revenue
  • Build and Scale ABM Events
  • Own Intercom’s global ABM Events motion (1:1, 1:few, and 1:many programs)
  • Partner with Sales and RevOps on target account selection and segmentation
  • Design personalized campaigns that drive enterprise pipeline, deal velocity, and expansion
  • Deliver High-Impact Experiences
  • Lead strategy and execution for field events, executive programs, customer marketing activations, and flagship moments
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews—great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Fulltime
Read More
Arrow Right