CrawlJobs Logo

Account Manager - North America - Enterprise Segment

elevenlabs.io Logo

ElevenLabs

Location Icon

Location:
United States

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

You will own the full commercial relationship and customer success across a book of 25 to 50 enterprise accounts - the builders, innovators, and product teams at companies between 2,000 and 10,000 employees who are defining what AI-native experiences look, feel, and sound like. Your job is to make sure every one of them is getting real value, expanding into new products, and renewing with conviction. This is a high-impact, high-depth role. You'll manage a focused book while building the executive relationships, success plans, and expansion motions that drive meaningful outcomes at scale.

Job Responsibility:

  • Own the full commercial relationship and customer success across a book of 25 to 50 enterprise accounts
  • Make sure every customer is getting real value, expanding into new products, and renewing with conviction
  • Manage a focused book while building the executive relationships, success plans, and expansion motions
  • Be in the product with customers - advising on agent design, voice customization, conversation flows, integrations
  • Connect what's working technically to what's growing commercially and partnering closely with high growth accounts
  • Own NRR across your managed book of business
  • Drive cross-sell into ElevenLabs' expanding product suite
  • Lead renewals end to end

Requirements:

  • 5 to 7 years of Account Management or Customer Success experience in B2B SaaS, Developer Tools, or AI/ML products
  • You own revenue outcomes end to end at the enterprise level - quota, retention, and expansion
  • You've been in deals where the champion and the economic buyer aren't on the same page, and you know how to navigate that
  • You can hold a technical conversation with a developer or engineering team and earn their trust - familiarity with AI concepts, API integrations, and SDKs is a must
  • You use product data to stay ahead of your accounts - spotting health signals, identifying expansion opportunities, and getting in front of risk
  • You can present to a C-suite, troubleshoot with an engineering team, and close with a procurement lead

Nice to have:

  • Experience in the voice AI, audio AI, or conversational AI space
  • Experience selling or expanding into multiple products within a platform
What we offer:
  • Innovative culture
  • Growth paths
  • Learning & development: annual discretionary stipend
  • Social travel: annual discretionary stipend to meet up with colleagues
  • Annual company offsite
  • Co-working: monthly co-working stipend

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Account Manager - North America - Enterprise Segment

Head of Demand Generation, North America

As our Demand Generation and ABM leader, you’ll be the strategic right hand to t...
Location
Location
United States , New York
Salary
Salary:
150000.00 - 210000.00 USD / Year
assessfirst.com Logo
Assessfirst
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of progressive experience in B2B demand generation, ABM, or digital marketing, ideally within SaaS, AI, or enterprise software
  • Proven success in developing and scaling account-based marketing programs that drive measurable pipeline and revenue
  • Deep understanding of B2B marketing automation, CRM, and analytics tools (HubSpot, Salesforce, 6sense, Demandbase, etc.)
  • Strong strategic and analytical skills with the ability to translate complex data into actionable insights
  • Excellent communication and leadership skills, able to influence cross-functional teams and senior stakeholders
  • Creative, hands-on operator with a bias for execution and experimentation
Job Responsibility
Job Responsibility
  • Lead and mentor a growing marketing team, providing direction, setting priorities, and ensuring strong execution across ABM, digital, and demand-generation programs
  • Develop and own ChapsVision’s North American ABM strategy, including segmentation, account selection, personalization, and campaign execution
  • Partner with Sales leadership to design multi-touch, account-centric programs that increase engagement, pipeline, and conversion across target enterprise accounts
  • Lead digital demand generation initiatives across channels (email, paid media, webinars, SEO, and content syndication) to accelerate top- and mid-funnel growth
  • Collaborate closely with Product Marketing and Sales to ensure consistent messaging, value propositions, and campaign alignment
  • Design and oversee nurture programs that leverage HubSpot and other automation tools to deliver the right content at the right time in the buyer journey
  • Measure, analyze, and optimize campaign performance, defining KPIs, dashboards, and insights to continuously improve ROI
  • Manage agency and vendor relationships to ensure executional excellence and innovation across digital and ABM programs
  • Serve as a trusted advisor and deputy to the Head of Marketing, helping to shape annual marketing strategy, budgets, and GTM priorities
What we offer
What we offer
  • Generous PTO
  • health benefits from date of hire
  • 401(k) employer match
  • wellness and commuter benefits
  • Fulltime
Read More
Arrow Right
New

Account Manager - North America - Strategic Segment

You will own the full commercial relationship and customer success across a book...
Location
Location
United States
Salary
Salary:
Not provided
elevenlabs.io Logo
ElevenLabs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7 or more years of Customer Success, Strategic Account Management, or Enterprise Partnerships in B2B SaaS, Developer Tools, or AI/ML products
  • At least 3 to 5 years in a senior or strategic role and a track record of outcomes you personally drove
  • Managed large, complex enterprise accounts and have the NRR and expansion numbers to show for it
  • Run full-cycle expansion motions end to end across complex, multi-stakeholder deals
  • Built genuine relationships at the C-suite level
  • Ability to be always three moves ahead and have a system for it
  • Strong technical aptitude and familiarity with AI concepts, API integrations, and SDKs
Job Responsibility
Job Responsibility
  • Own the full commercial relationship and customer success across a book of 5 to 15 strategic accounts
  • Make sure every customer is getting real value, expanding into new products, and renewing with conviction
  • Build executive partnerships, multi-stakeholder relationships, and long-term success plans
  • Be in the product with customers - advising on agent design, voice customization, conversation flows, integrations, and using data and logs to spot friction
  • Own NRR across your managed book of business
  • Drive cross-sell into ElevenLabs' expanding product suite
  • Lead renewals end to end
What we offer
What we offer
  • Innovative culture
  • Growth paths
  • Learning & development through an annual discretionary stipend
  • Social travel annual discretionary stipend
  • Annual company offsite
  • Monthly co-working stipend
  • Fulltime
Read More
Arrow Right

Senior Manager, Field Marketing - North America

Reporting directly to the VP, Global Field & Partner Marketing, you will be the ...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
ataccama.com Logo
Ataccama
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in B2B Demand Generation/Field Marketing
  • Deep understanding of how to execute complex, multi-channel campaigns promoting enterprise technology to complex technical and business buying committees
  • Strong ability to lead through influence in a global matrix environment
  • Comfort using Salesforce, HubSpot, and 6sense
  • Demonstrated ability to develop creative, break-through-the-noise campaigns
  • Ability to monitor and optimize campaign performance based on leading and lagging indicators
  • A passion for forging new strategies and ways of working and reaching our audiences with AI
Job Responsibility
Job Responsibility
  • Translate the global demand generation framework into a high-impact North American-focused regional plan
  • Lead the field marketing efforts for North America by developing executive events and industry-specific programs focused on financial services, insurance, and other prioritized ICP account segments
  • Execute 'to/through/with' partner marketing activities in alignment with our global partner marketing framework
  • Partner closely with Sales Development and Field Sales to optimize the local lead management process, conversion, and attribution models
  • Work with RevOps to report on NA specific funnel metrics and performance dashboards
What we offer
What we offer
  • Long-Term Incentive Program
  • Get paid vacation plus the freedom of Flexible Time Off (FTO)
  • 5 sick days
  • The Global Family Support Program - a paid leave program
  • 'Bring Your Friend' referral program
  • Flexible working hours & hybrid work setup
  • Annual package for mental health support
  • RRSP plan available
  • Corporate discounts on travel, fitness, attractions, and shopping
  • Health, vision, and dental benefits
  • Fulltime
Read More
Arrow Right

Senior Manager, Field Marketing - North America

Reporting directly to the VP, Global Field & Partner Marketing, you will be the ...
Location
Location
United States , Boston
Salary
Salary:
150000.00 - 200000.00 USD / Year
ataccama.com Logo
Ataccama
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in B2B Demand Generation/Field Marketing
  • Deep understanding of how to execute complex, multi-channel campaigns promoting enterprise technology to complex technical and business buying committees
  • Strong ability to lead through influence in a global matrix environment
  • Comfort using Salesforce, HubSpot, and 6sense
  • Demonstrated ability to develop creative, break-through-the-noise campaigns
  • Ability to monitor and optimize campaign performance based on leading and lagging indicators
  • A passion for forging new strategies and ways of working and reaching our audiences with AI
Job Responsibility
Job Responsibility
  • Translate the global demand generation framework into a high-impact North American-focused regional plan
  • Lead the field marketing efforts for North America by developing executive events and industry-specific programs focused on financial services, insurance, and other prioritized ICP account segments
  • Execute 'to/through/with' partner marketing activities in alignment with our global partner marketing framework
  • Partner closely with Sales Development and Field Sales to optimize the local lead management process, conversion, and attribution models
  • Work with RevOps to report on NA specific funnel metrics and performance dashboards
What we offer
What we offer
  • Medical Insurance (including vision & dental)
  • 401(k) with employer match contribution
  • Life Insurance
  • Long-term disability insurance
  • Employee Assistance Program (EAP)
  • Long-Term Incentive Program
  • 'Bring Your Friend' referral program
  • Flexible Time Off (FTO)
  • 5 sick days
  • The Global Family Support Program - a paid leave program
  • Fulltime
Read More
Arrow Right

Senior sales hunter

The Senior Sales Hunter will spearhead new business development in the Hi-Tech a...
Location
Location
United States , Plano
Salary
Salary:
170600.00 - 283000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree required
  • MBA preferred
  • 10+ years of B2B sales leadership experience, including ~5-10 years focused on F&A outsourcing, BPS/digital finance/analytics, or AI-enabled services targeting large enterprise professional-services or hi-tech organisations
  • Proven track record of hunting new business (not just account farming) and closing multi-million-dollar deals in the U.S./North America
  • Deep understanding of Finance & Accounting processes (record-to-report, procure-to-pay, order-to-cash, financial close, FP&A) and how technology (RPA, AI/Generative AI, analytics) is disrupting them
  • ~5 years of experience selling into or working in organisations offering outsourcing/BPS/shared-services
  • ~10 years of experience in consultative solution selling, articulate service/solution propositions, negotiating contracts
  • ability to engage and influence senior stakeholders at C-level
  • Excellent communication, presentation and interpersonal skills
  • rapid credibility with senior finance executives
Job Responsibility
Job Responsibility
  • Drive end-to-end new-business acquisition within the Hi-Tech & Professional Services segment, targeting software, cloud, and consulting firms adopting service-as-software models to transform their operating and revenue structures
  • Lead the full sales cycle: build and maintain a robust pipeline, engage at senior-executive level (CFO, VP Finance/Operations, Head Digital/Analytics, Procurement), develop and present a compelling value proposition, negotiate and close complex multi-millions service contracts
  • Sell advanced BPAS/BPS solutions and next-gen AI/Analytics/Automation offerings (robotic process automation, Generative AI, near-real-time reporting, CFO cockpit dashboards) into professional services/hi-tech clients
  • Develop solution-led value propositions leveraging deep domain knowledge of F&A (record-to-report, procure-to-pay, order-to-cash, financial close, FP&A), professional services business models (billing, project-based revenue, subscription models) and hi-tech operating-model transformation
  • Design and execute account-opening strategies across North America: target list creation, outbound prospecting (cold-calling/LinkedIn outreach), coordinate internal marketing/lead-generation, craft proposals and RFP responses, manage competitive positioning
  • Partner with internal teams (delivery, solution architecture, marketing, operations) to shape winning proposals and ensure smooth transition from sale to delivery
  • Manage sales pipeline, maintain CRM system (e.g., Salesforce), produce monthly/quarterly forecast and sales reports
  • input to leadership on target alignment and business-process-services goals
  • Stay abreast of market trends in hi-tech/professional services, offshoring/BPS models, AI-in-finance disruption and competitive landscape, and use this insight to inform service-offering design
  • Travel domestically (and occasionally internationally) to meet prospects, attend industry events, engage with senior decision-makers, analysts and advisors
What we offer
What we offer
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • incentive compensation based on individual and/or company performance
  • commission/bonus tied to new-business quotas
  • Fulltime
Read More
Arrow Right

Director, Field Marketing & ABM

At Intercom, we believe great marketing doesn’t just generate attention, it driv...
Location
Location
United States , San Francisco
Salary
Salary:
226800.00 - 295625.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8–12+ years of experience in B2B SaaS field marketing, revenue marketing, or demand generation
  • Proven success building and scaling global field programs tied directly to pipeline and revenue
  • Hands-on experience running ABM programs for enterprise and strategic accounts
  • Experience partnering deeply with Sales leadership and Revenue Operations
  • Experience managing globally distributed teams
  • Strong commercial and GTM orientation, you think in pipeline, not just campaigns
  • Highly data-driven with experience owning ROI measurement and attribution models
  • Exceptional organizational and execution skills
  • Strong stakeholder management and cross-functional influence
  • Clear, confident communicator who can align teams around shared goals
Job Responsibility
Job Responsibility
  • Own Global Field Marketing Strategy
  • Define and lead Intercom’s global field marketing strategy across North America, EMEA, and APAC
  • Build region-specific plans aligned to GTM priorities, territory strategy, and pipeline goals
  • Translate company objectives into field programs that directly impact revenue
  • Build and Scale ABM Events
  • Own Intercom’s global ABM Events motion (1:1, 1:few, and 1:many programs)
  • Partner with Sales and RevOps on target account selection and segmentation
  • Design personalized campaigns that drive enterprise pipeline, deal velocity, and expansion
  • Deliver High-Impact Experiences
  • Lead strategy and execution for field events, executive programs, customer marketing activations, and flagship moments
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews—great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Fulltime
Read More
Arrow Right

General Manager, YourCause from Blackbaud

Join Blackbaud as the General Manager of YourCause, where you'll lead growth str...
Location
Location
United States of America
Salary
Salary:
150000.00 - 250000.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Senior executive experience with a proven record of growth leadership in SaaS environments
  • Expertise in Corporate Social Responsibility
  • Currently serving as a P&L owner with a demonstrated track record of hyper-growth acceleration
  • SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
  • Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
  • Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
  • Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
  • Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy
  • Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
  • Has designed effective workflows, identified key performance metrics, established self-managing systems
Job Responsibility
Job Responsibility
  • Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
  • Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
  • Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
  • Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
  • Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
  • Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
  • Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
  • Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
  • Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
  • Partner with Corporate Strategy to identify potential M&A opportunities and leading any post-acquisition integration
What we offer
What we offer
  • Remote-work flexibility
  • Culture of innovation and education
  • Opportunities to give back
  • Fulltime
Read More
Arrow Right
New

General Manager, YourCause from Blackbaud

As a dynamic global leader with a proven track record of measurable results, you...
Location
Location
United States of America
Salary
Salary:
Not provided
blackbaud.com Logo
Blackbaud
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience as a senior executive with a proven background as a growth leader with industry leading organizations in the technology, education, or non-profit sectors
  • Currently serving as a P&L owner and brings a demonstrated track record of hyper-growth acceleration
  • SVP or the like at a global SaaS company with revenue exceeding $300 million and a personal track record of P&L management and success doubling the size of previous businesses under management
  • Demonstrated success in previous roles spanning North America, Europe, and Asia Pacific
  • Proven leadership across sales, marketing, product, services, and customer success in a similar General Management capacity
  • Has developed and executed strategies for growth, including new monetization opportunities to fuel positive P&L outcomes
  • Maintain deep domain expertise in the area of Corporate Social Responsibility and Corporate Philanthropy and serve as an industry spokesperson that is visible on the speaking circuit
  • Has expertise in SaaS company Rule of 40 focus, with proven background in delivering results through combination of top line growth and effective margin delivery
  • Has designed effective workflows, identified key performance metrics, established self-managing systems, exceling in optimizing work processes, diagnoses and resolves workflow issues promptly, and consistently seeks incremental improvements
  • Demonstrated experience to have keen insight into individuals, accurately identifying strengths, weaknesses, and potential, understands the skills necessary for specific roles, and excels in hiring top performers
Job Responsibility
Job Responsibility
  • Serve as General Manager of this strategic business within Blackbaud, delivering accretive growth and strong rule of 40 contributions
  • Develop and execute an ambitious growth strategy focused on doubling the size of the business within a Long-Range Planning horizon
  • Build and execute an Annual Operating Plans (AOP) that bring near-term improvements to the growth and profitability of this strategic business
  • Create and implement comprehensive sales strategies in collaboration with leadership to meet company growth objectives
  • Lead all aspects of the YourCause from Blackbaud business, including sales, marketing, product, services, and customer success on a global scale
  • Maximize team performance, foster sense of urgency, set clear goals, measure achievements, provide constructive feedback, delegate effectively, maintain open communication, and offer coaching for ongoing growth
  • Fearlessly approach challenges with energy, prioritizing outcomes, costs, and the bottom line. Initiating action even when all the facts aren’t known and relentlessly drives to completion
  • Cultivate and sustain robust, enduring relationships with customers, vendors, and key industry stakeholders
  • Collaborate with Centers of Excellence (COE’s) including marketing, engineering, finance, and customer success to ensure strategic alignment
  • Manage financial resources efficiently and effectively and ultimately own the P&L for the YourCause from Blackbaud business
Read More
Arrow Right