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Vodafone Logo Vodafone · Sales

Account Manager, Multinational Customers

United Kingdom, Stoke on Trent Employment contract · Job Posted June 16, 2026
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Job Description

The Account Manager, Multinational Customer is a desk based B2B sales role focussed on managing existing large global enterprise customers, delivering best in class account management, ensuring erosion of existing revenue is minimised and revenue is optimised were possible, identifying and maximising whitespace to grow your portfolio of accounts. We are looking someone who is capable of building relationships, awareness and trust across their base of accounts and someone who can work effectively across both UK and global stakeholders to realise their account strategy/development plans. This role will also require you to work closely with our Product, Solution Sales, Legal and Commercial teams to deliver bespoke and off the shelf solutions to customers.

Job Responsibility

  • Actively pursue new opportunities and build new customer relationships
  • Acquire a minimum number of key contacts as defined and agreed within your sales plan through and agreed outbound contact strategy
  • Develop a comprehensive sales plan through effective landscaping to efficiently and effectively identify, qualify, propose, negotiate & close Sales opportunities across the Vodafone Business portfolio
  • Identify & manage customer requirements needed to complete proposal &/or contract
  • Deliver a “best in class” customer experience in all interactions & dealings with prospective clients
  • Work on large, multi-national accounts
  • Build & manage Sales pipeline to ensure a minimum of 4x Sales target
  • Ensure all sales opportunities are recorded and progressed using all of the tools available to you, in an accurate & efficient manner, through Vodafone Business CRM system

Requirements

  • Experience in B2B sales, account management or business development, ideally in telco, connectivity, SaaS or a related B2B tech related sales environment
  • Experience managing existing customer accounts and identifying opportunities to grow revenue and protect against erosion
  • Strong ability to build trusted relationships with customers and internal stakeholders at multiple levels
  • Comfortable working across complex, multinational or enterprise accounts in a desk-based sales environment
  • Demonstrable capability in qualifying, progressing, negotiating and closing sales opportunities through a structured process
  • Commercially aware, with the ability to spot whitespace, shape account plans and contribute to revenue growth
  • Strong collaborator who can work effectively with Product, Solution Sales, Legal and Commercial teams to deliver tailored solutions
  • Highly organised, with good CRM discipline, pipeline management skills and a strong focus on customer experience

What we offer

  • Excellent basic salary plus bonus and Vodafone benefits
  • up to 28 days off plus bank holidays
  • paid time for charity work
  • discounts
  • vouchers
  • pension plan
  • learning tools
  • top-notch parental leave policies
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