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We’re looking for a highly driven Mid-Market Account Manager to own and grow a portfolio of customers by combining strong outbound prospecting, strategic account management, and consultative selling. This role is ideal for someone who thrives in a fast-paced SaaS environment, is proactive in building pipeline, and is passionate about helping customers unlock value - especially through AI-powered solutions.
Job Responsibility:
Outbound & Pipeline Generation: Drive pipeline through proactive outbound efforts and self-sourced meetings from target accounts
Customer Retention & Expansion: Own renewals to ensure high retention while identifying and mitigating risk early
Executive Engagement: Build strong relationships with decision-makers and lead strategic conversations
Account Strategy & Prioritization: Develop and execute account plans based on product usage, customer goals, and propensity to buy
Cross-Functional Collaboration: Partner with sales support and internal teams to progress deals
Product Demonstration & Deal Qualification: Tailor demos and presentations to customer needs
Requirements:
3+ years of experience in B2B SaaS sales or account management
Proven ability to self-source pipeline and manage a full sales cycle within existing accounts
Strong outbound discipline and consistent activity levels
Experience driving expansion within a customer base
experience managing renewals is a plus
Excellent executive communication and stakeholder management skills
Demonstrated ability to prioritize accounts using data and insights
Experience working cross-functionally to close complex deals
Comfortable delivering product demos and leading consultative sales conversations
High level of curiosity, ownership, and problem-solving ability
Nice to have:
experience managing renewals
What we offer:
Competitive salary and benefits
bonus potential
eligibility for company equity incentive program
Monthly stipends for food, wellness, and commuter/remote work
Fully dedicated learning and development team
Award winning work environment - named a Best Place to Work by Built In
Great Place To Work certified
Employee Resource Groups for diversity, inclusion, and belonging