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Account Manager, Mid-Market

United States, Atlanta · Job Posted May 04, 2026
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Job Description

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Job Responsibility

  • Drive pipeline through proactive outbound efforts and self-sourced meetings from target accounts
  • Maintain high activity with structured outreach and recurring customer engagement
  • Own renewals to ensure high retention while identifying and mitigating risk early
  • Create expansion opportunities through new products, services, and AI-driven capabilities
  • Build strong relationships with decision-makers and lead strategic conversations with executive presence
  • Position the platform as a core AI work solution that drives measurable business outcomes
  • Develop and execute account plans based on product usage, customer goals, and propensity to buy
  • Prioritize accounts to maximize impact and maintain disciplined pipeline management
  • Partner with sales support and internal teams to progress deals and drive outcomes
  • Coordinate stakeholders for complex deals, ensuring alignment across functions
  • Tailor demos and presentations to customer needs
  • Lead discovery with curiosity and articulate the future-state vision and business impact of the solution

Requirements

  • 3+ years of experience in B2B SaaS sales or account management
  • Proven ability to self-source pipeline and manage a full sales cycle within existing accounts
  • Strong outbound discipline and consistent activity levels
  • Experience driving expansion within a customer base
  • experience managing renewals is a plus
  • Excellent executive communication and stakeholder management skills
  • Demonstrated ability to prioritize accounts using data and insights
  • Experience working cross-functionally to close complex deals
  • Comfortable delivering product demos and leading consultative sales conversations
  • High level of curiosity, ownership, and problem-solving ability

What we offer

  • competitive salary and benefits
  • bonus potential
  • eligibility to take part in the company equity incentive program
  • Monthly stipends for food, wellness, and commuter/remote work
  • Fully dedicated learning and development team that provides opportunities for employees to grow, gain new skills, master AI tools, and participate in workshops
  • Award winning work environment - named a 'Best Place to Work' by Built In as well as 'Great Place To Work' certified
  • Employee Resource Groups
  • access to resources and education to support our team

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