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Account Manager - Mid-Market

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PPRO GmbH

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Location:
United Kingdom , London

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a highly motivated Account Manager to join our Mid-Market Account Management team. The Account Manager will be responsible for managing and growing revenue and portfolio share within our existing customer base. The ideal candidate will have a proven track record of success in relationship management, strong commercial acumen, excellent communication skills, and the ability to build collaborative relationships with key stakeholders.

Job Responsibility:

  • Manage a portfolio of clients at PPRO, driving new commercial opportunities with key decision-makers and influencers
  • Act as a trusted advisor who understands clients' payment needs and uses PPRO's solutions to help their business grow
  • Develop and execute account plans to grow revenue and portfolio share
  • Identify and pursue cross-selling and upselling opportunities
  • Manage contract negotiations and renewals
  • Ensure customer satisfaction and retention
  • Analyse and report on account performance and market trends
  • Develop and implement strategies to mitigate risk and increase customer loyalty
  • Collaborate with cross-functional teams to deliver on customer needs and objectives

Requirements:

  • 1yrs + payments experience in account management, partnerships and or sales
  • Ability to build and maintain strong relationships with our clients and internal stakeholders
  • Proven track record of achieving revenue targets and growing portfolio share
  • Strong business acumen and analytical skills
  • Excellent communication and interpersonal skills
  • Experience managing complex contract negotiations and renewals
  • Ability to work independently and as part of a team in a fast-paced environment
  • Experience in the technology or software industry is a plus

Nice to have:

  • A passion for challenging the status quo and driving positive change
  • Excellent communication skills: You thrive in international environments and can connect with people from diverse backgrounds and cultures
What we offer:
  • Hybrid working with a 3 days / week on site expectation
  • 28-day holiday allowance
  • Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
  • GBP 1,000 annual budget for professional growth
  • Leadership cafés, on-the-job training
  • Medical insurance (BUPA health care plan)
  • 5% matching pension plan through Now Pensions
  • Enhanced family leave
  • Workplace Nursery Scheme
  • Gym membership contribution
  • Mental Health Platform with therapy and meditations
  • Pet-friendly office

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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