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The Account Management team is a sales team and part of Meta's Small Medium Business Group. The team is focused on enabling businesses to grow by connecting them to customers across Meta platforms using Meta advertising solutions. Account Managers are directly responsible for driving revenue, building relationships and helping clients grow their own business results on Meta through client-centric consultation, education, and support.
Job Responsibility:
Drive revenue growth for our organization and the businesses we support
Be an expert in Meta's solutions for businesses of all sizes and tailor recommendations strategically to suit varying client needs
Improve performance of our client's marketing spend in a client-centric manner
Align clients KPIs with Meta solutions to drive incremental value
Grow revenue, educate and lead strategic conversations with business of all size and complexity
Become an expert in Meta's solutions for businesses of all sizes and adopt recommendations quickly to suit varying client needs
Demonstrate expertise in all matters relevant to your book of business, including escalation and troubleshooting to resolve client issues
Requirements:
5+ years of experience in performance marketing, digital marketing / agency, consulting or related account management roles
Fluency in English and Japanese is required
Can effectively prioritize and manage tasks within a fast-paced environment while maintaining strict attention to detail
Experience in identifying problems, analyze data, and develop actionable insights through structured problem-solving methods
Experience in engaging with c-level stakeholders and build trust-based relationships across functions