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Account Manager, Meritain Health (East Region)

https://www.cvshealth.com/ Logo

CVS Health

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Location:
United States

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

46988.00 - 102000.00 USD / Year
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Job Description:

We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Examines sales, account management, and business retention metrics for products and services in support of profitable growth and other business objectives
  • Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives
  • Under general supervision, manages a portfolio of client accounts, ensuring high levels of customer satisfaction, retention, and account growth
  • Analyzes complex client data, account performance, and market trends to identify opportunities for account expansion, upselling, and cross-selling
  • Develops complex account plans and strategies to maximize revenue generation, mitigate risks, and achieve account growth targets
  • Conducts routine business reviews with clients, discussing performance metrics, identifying areas for improvement, and making recommendations to optimize account outcomes
  • Collaborates with internal stakeholders, such as sales, marketing, and product teams, to align account strategies, deliver value-added solutions, and enhance customer experience
  • Designs and delivers client presentations, proposals, and reports to showcase account performance, highlight opportunities, and drive engagement
  • Implements proactive account management and customer support, addressing client inquiries, resolving issues, and ensuring a smooth and positive client experience
  • Collaborates with cross-functional teams to ensure timely and accurate delivery of client projects, products, and services, meeting client expectations and driving customer satisfaction
  • Identifies and assesses risks within client accounts, developing mitigation strategies and action plans to proactively address challenges and ensure long-term success

Requirements:

  • 2-5 years of health insurance industry and account management experience
  • Proficiency with desktop software applications such as Outlook, Word, PowerPoint, Teams, and Salesforce
  • Must reside in Eastern Standard Time (EST)
  • Travel required 10-20% of time within the United States
  • Bachelor's degree or equivalent experience (HS diploma + 4 years relevant experience)

Nice to have:

  • Strong critical thinking, time management, and organizational skills
  • Self-funded insurance experience
  • Stop-loss knowledge
  • Active Life and Health License in state of residence
What we offer:
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs

Additional Information:

Job Posted:
May 15, 2026

Expiration:
May 22, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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