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Account Manager role within the Media Services team at GR0, a digital marketing agency focused on igniting organic growth for DTC and B2B brands. The role involves managing complex, cross-functional projects, maintaining ownership of timelines and budgets, and ensuring high-quality delivery.
Job Responsibility:
Develop, maintain, and own detailed project plans, timelines, and scopes across multiple workstreams, ensuring alignment with approved budgets and delivery expectations
Coordinate cross-functional execution across Paid Media, Creative, Email & SMS, SEO/GEO, and other service teams to ensure work is properly sequenced, resourced, and delivered on time
Facilitate project kickoff meetings, internal status reviews, and post-mortems to drive accountability, clarity of ownership, and continuous improvement
Manage project workflows, task dependencies, and documentation within project management tools to ensure visibility, accuracy, and consistency
Proactively identify delivery risks, dependencies, and resource constraints
escalate appropriately and partner with leadership to resolve blockers efficiently
Ensure all deliverables meet defined quality standards, brand guidelines, and project requirements prior to launch
Track and report on project performance, including timelines, scope adherence, and resource utilization (future state)
Support the standardization of delivery processes, templates, and workflows to improve efficiency and scalability across accounts and agency operating models
Manage 18-25 accounts or oversee $175,000 - $250,000 in Monthly Recurring Revenue (MRR)
Requirements:
Growing understanding of client needs and the ability to handle more complex interactions
Strong communication skills, especially with mid-level stakeholders
Ability to manage multiple accounts or projects independently
Strong organizational skills to manage workflows and ensure timely task completion
Prolonged periods of sitting at a desk and working on a computer
Ability to travel occasionally to meet clients if required
What we offer:
Comprehensive medical, dental, and vision coverage options for employees and their families
Monthly Wi-Fi reimbursement
Unlimited PTO
13 fully paid holidays
Community impact through partnerships with local charitable organizations