Account Manager - Luxury Brand

• Build strong relationships with key UK retail and corporate clients
• foster connections with international suppliers to enhance our brand collection
• raise purchase orders (POs) and manage component orders to meet production needs
• oversee stock management and assist with production planning for timely deliveries
• collaborate with customer service teams to address and resolve queries
• learn the financial aspects of the business to communicate costs to external customers
• investigate and resolve queries from customers, suppliers, and production teams
• partner with the Design team on initial design work, photoshoots, and creative projects
• contribute to marketing activities alongside the team
• assist with social media and e-marketing initiatives
• upload new gifts to e-commerce platforms
• work on-site with key suppliers during the busy Christmas season
• perform general office administration tasks as needed

• Confident when working with customers and suppliers
• possessing a positive 'can-do' attitude and proactive problem-solving skills
• self-motivated with the ability to work independently and collaboratively
• detail-oriented, managing multiple tasks with ease
• equipped with excellent customer service skills and a friendly, approachable demeanour
• proficient in Microsoft Office applications
• ideally, you have previous experience in a manufacturing environment, along with knowledge of Brand, product development and creation and gifting

previous experience in a manufacturing environment, along with knowledge of Brand, product development and creation and gifting

• 24 days holiday + Bank Holidays
• Annual Profit related Bonus paid end of year
• Xmas Close
• Parking
• Pension
• Private Medical Insurance
• Social events