Account Manager Long Tail - Benelux & Nordics

• Own a portfolio of long tail customers within our Benelux and Nordics markets
• Develop a high level of engagement with your accounts and key decision makers that shape their business travel programmes
• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk
• Identify growth opportunities and develop your portfolio by adding new business opportunities
• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling
• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
• Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible
• Effectively prioritise your time in order to maximise impact in key business areas

• Native Dutch speaker and fluent level of English, both spoken and written
• Relevant account management or customer success experience
• Background within a SaaS or travel-tech business is highly preferred
• Outstanding presentation & communication skills and the ability to build deep relationships
• Great prioritisation and time management skills
• Result oriented mindset while keeping customer satisfaction as your top priority
• Great ability to analyse and translate data for your customers
• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology
• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains
• Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around
• You seek feedback early and often and are open to both give and take constructive criticism

Background within a SaaS or travel-tech business

• Competitive compensation, including equity in the company
• Generous vacation days so you can rest and recharge
• Health perks such as private healthcare
• Fitness perks such as an onsite gym & fitness app subsidy
• Flexible compensation plan to help you diversify and increase the net salary
• Unforgettable Perk events, including travel to one of our hubs
• Spring Health - Get access to 12x therapy & 12x coaching sessions per year
• Exponential growth opportunities