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We are looking for a driven and consultative Account Manager 2 to join Wrike's Commercial Expansion team! In this role, you'll build meaningful client relationships and uncover opportunities to expand Wrike's footprint within your portfolio of established accounts. Using your strategic mindset and solution-focused approach, you'll help customers maximize their investment while driving our continued growth. If you’re a collaborative professional who thrives in a fast-paced environment and enjoys connecting technology solutions to real business challenges, we want to hear from you!
Job Responsibility:
Developing and executing strategic account plans that drive expansion within your assigned book of business
Managing the full sales cycle from opportunity identification through contract negotiation and close
Proactively engaging with accounts through targeted outreach initiatives rather than relying solely on inbound requests
Conducting consultative discovery calls to deeply understand customer pain points, business objectives, and growth opportunities
Implementing a solutions-based selling approach that clearly articulates Wrike's ROI and aligns our solutions with customer needs
Delivering compelling demonstrations and presentations that showcase how Wrike solves specific customer challenges
Creating tailored strategies for identifying expansion opportunities within each account based on customer usage patterns, adoption metrics, business goals, and industry trends
Staying informed about competitors' offerings and positioning Wrike advantageously against alternatives
Utilizing sales tools (Salesforce, SalesNavigator and ZoomInfo) to identify key stakeholders and manage your pipeline
Collaborating with Customer Success, Solutions, and other internal teams to ensure seamless customer experiences and 100% satisfaction
Consistently meeting or exceeding quarterly and annual revenue targets
Requirements:
5+ years of successful commercial sales experience with a proven track record of consistent achievement, SaaS experience required
Minimum 3 years experience as an Account Manager responsible for an install account base
Demonstrated hunter mentality with a proven track record of proactive pipeline generation, cross-sell, upsell, and driving account expansion initiatives
Demonstrated ability to manage the full sales cycle from qualification to close
Experience expanding relationships within existing accounts through consultative, solution-based selling
Strong proficiency with outbound prospecting strategies and execution
Proficiency with the SaaS buying process and procurement cycles
Exceptional communication skills with the ability to engage effectively at multiple levels within an organization
Excellent discovery skills with the ability to understand business challenges and align solutions accordingly
Experience conducting engaging remote product demonstrations via video conferencing
Experience with sales methodologies such as Challenger, MEDDIC, or Solution Selling
Bachelor's degree or equivalent practical experience
Nice to have:
Experience in work management, project management, or a track record of selling to our ideal customer profiles (ICPs) in Marketing, Professional Services, Manufacturing or Engineering
Additional language proficiency (if relevant to the territory)
What we offer:
Comprehensive Health Coverage: medical, dental, and employer-paid vision insurance
Security & Support: life insurance and employer-paid short- and long-term disability
Financial Well-Being: 401(k) plan featuring an employer match along with FSA/HSA benefits
Generous Parental Leave: 18 weeks of leave for birth mothers and 4 weeks for non-birth parents
Community Connections: Wrike Employee Resource Communities (WERC)
Flexible Time Off (FTO) policy
Home Office Support: $500 Working-from-Home stipend
Celebration & Service: 11 paid holidays and 2 volunteer days
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