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The Account Manager - Inside Sales at H.B. Fuller is responsible for identifying customer needs and connecting them to the appropriate teams to support business opportunities. This role builds long-term customer relationships through proactive account management and consistent service delivery. It also involves analyzing buying trends to better understand and support assigned accounts.
Job Responsibility:
Conduct 25–35 outbound calls daily
Document all customer interactions in CRM
Achieve targeted levels of customer meetings
Execute regional sales plans and meet revenue targets
Manage assigned budgets and apply pricing strategies
Provide professional representation to strengthen customer partnerships
Support technical discussions and recommend product solutions
Identify and close new business through research, outreach, and lead sourcing
Requirements:
Bachelor’s degree or equivalent experience
2+ years in sales, customer service, or account management
Ability to manage CRM systems and update opportunity pipelines
Strong communication and relationship‑building skills
Nice to have:
Experience with outbound prospecting and cold calling
Familiarity with Sales Force and other lead‑generation tools
Knowledge of industrial or technical product environments