Account Manager II Job at Advocate Health Care (Oak Brook)

Account Manager II

Advocate Health Care

Location:
United States , Oak Brook

Category:
Sales

Contract Type:
Not provided

Salary:

41.10 - 61.65 USD / Hour

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Job Description:

Relationship development, sales, sales/growth planning, account management: managed assigned territory of physicians, hospital leaders, skilled nursing facilities, assisted living facilities and other referral sources for the purpose of relationship building, education, consultation/problem solving that results in increased volumes to key programs in the Continuing Health Division such as Home Health, Hospice, Home Infusion and/or Home Medical Equipment (Health at Home).

Job Responsibility:

Through rounding on key accounts, uses consultative selling and subject matter expertise to advise and educate physicians and other referral sources on a wide variety of clinical services and strategic topics which translates into increased referral volume to Home Health, Hospice, Home Infusion and Home Medical Equipment (Health at Home)
Identifies opportunities matching physician and other referral source needs with organizational offerings that benefit both the customer and AdvocateAurora Continuing Health (CH)
Develops and executes sales plans and growth strategies that produce an acceptable return, optimizes all available internal resources, and meets or exceeds individual targets within a defined market
Manages and maintains new and existing relationships with key non-AAH hospitals, physicians, and post-acute entities to deliver high satisfaction levels and support achievement of non AAH growth sales goals
Resolves customer service problems to the satisfaction of the physician/referral source by acting as a liaison between AdvocateAurora associates, the payor and/or the referral source
Assists CH in assessing and reviewing post-acute network partnerships for specialty services
Responsible for maintaining a broad knowledge of Continuing Health's products and services and detailed knowledge of CH’s Health at Home businesses
Attends multiple PSA and site of care leadership meetings as required to report on challenges, activities and share critical information as it relates to the business plans
Actively participates in development, use and documentation of tracking reports for growth planning
Supports all operational functions (including clinical staff) and intervenes whenever appropriate, and at the incumbent's discretion, to assure service excellence or resolve concerns on behalf of the consumer or referral source

Requirements:

Bachelor's Degree in Business or related field
Typically requires 5 years of experience in sales and selling in a health system setting or related industry such as pharmaceutical, medical device, or post-acute sales
Strong self-motivation and self-direction
Ability to work autonomously with appropriate direction from supervisor
Excellent organization, time management and presentation skills
Excellent sales and personal sales management skills
Demonstrated, differentiated customer service commitment
Understanding of employed and independent physician practice models
Understanding value-based care models and health care reform
Fundamental understanding of managed care/insurance risk
Attention to detail follow up
Excellent communication and relationship management skills
Ability to work with data and think strategically and behave tactically for job results
Well-developed work and collaboration skills
Comfort with ambiguity and sharing control

What we offer:

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Additional Information:

Job Posted:
February 14, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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