Account Manager II Jobs

Mixpanel

Location:
United Kingdom, London

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

As an Account Manager II, you will partner closely with Mixpanel's customers across the UK as well as select markets in France, Benelux, and Nordics, ultimately driving long-term customer success and increased revenue under your management. Mixpanel Account Managers have a strong understanding of our product's capabilities and are able to continuously uncover areas of value for our customers.

Job Responsibility:

Owns and maintains the relationship with director and executive-level economic buyers at their accounts by connecting their objectives with the value that Mixpanel provides to their teams
Builds and maintains a long-term account plan and strategy focused on product adoption, driving business value, and discovering growth opportunities across a book of 40-75 accounts with a value between $2M-$3M
Maintains accurate Salesforce records related to Renewal, Upsell, and Churn opportunities, and delivers accurate weekly forecasts related to revenue targets
Acts as a data and analytics thought leader and partner to their accounts through use cases and business impact
Host analytics workshops, brainstorms, and product trainings to ensure end users adopt and use Mixpanel
Takes ownership of a customer's account health and pulls all levers to increase health - from helping coach a customer through implementation to addressing adoption challenges through training to supporting their analytics strategy
Keep customers informed of new product releases, relevant betas, and upcoming features
Collect and consolidate customer product feedback and champion the needs of your portfolio with Mixpanel’s Engineering and Product organizations
Collaborate cross-functionally with key partners such as, Customer Success, Sales Engineering, Professional Services, Product, Marketing, and Legal
Intimately understands Mixpanel's competitors and technology partners to consult customers on our place in the broader analytics market

Requirements:

3+ years of related work experience and emerging knowledge in full cycle SaaS post sales customer management experience, as an Account Manager or related cross-functional role like Customer Success Manager
Experience managing a book of business in the $1M-$2.5M range
Able to build and maintain credibility with a technical end-user in Engineering, Product, and Design functions, by showcasing Product and Industry knowledge and expertise
Effective communicator and collaborator — you have strong interpersonal skills and are an excellent team player
Adaptability — you understand that change is constant, and you embrace it
Agility and resilience — you move quickly and encourage continued improvement
Strong work ethic, desire to learn, and a drive to excel
Curiosity for the product analytics space

Nice to have:

Fluency in multiple languages
Experience managing relationships with high growth tech companies
Experience with Mixpanel or other analytics tools
Experience in a technical customer-facing role (Support Engineer / Customer Success Manager / Sales Engineer / Solutions Architect)

What we offer:

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Additional Information:

Job Posted:
December 10, 2025

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Account Manager II