Account Manager I, Eats SMB (Sales Plan) Job at Uber (Sydney)

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

Commercial Account Manager, Uber Eats

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Portsmouth

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals
Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points
Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts
Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments
Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs

Job Responsibility

Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability
Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment
Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements
Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale
Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives
Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers
Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs
Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements
Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners

Fulltime

Sales Manager for Uber Eats

The Sales Manager is a pivotal role responsible for expanding UberEats restauran...

Location

Costa Rica , San Rafael de Escazu

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

3+ years in full cycle B2B sales: prospecting, pitching & closing
2+ years of people management
Shown success of hitting monthly, quarterly and annual sales quota targets
Knowledge of how to build and execute territory plans to grow pipeline
Experience with sales framework or methodologies
Ability to navigate complex sales negotiations and successfully close top accounts
Use of Salesforce to maintain a well-managed sales pipeline, optimizing performance, and achieving sales targets through structured and informed decision-making

Job Responsibility

Develop a deep understanding of the market by employing a hyperlocal approach and implementing effective sales strategies tailored to address the unique needs and preferences within each local area
Lead and coordinate end to end sales for Mid-Market & SMB customers including qualification, pricing/quoting, contract negotiation to close deals
Hire, mentor, develop and lead a team of up to 10 sales professionals
Effectively manage and lead your team for success: hitting monthly, quarterly, and annual sales goals
Allocate leads and resources to maximize team performance
Ensure your team is proficient in tools and sales processes, supporting their continuous improvement
Engage with high-priority accounts to drive growth and establish strong partnerships
Provide opportunity status by regularly updating Salesforce, doing weekly forecasts and participating in monthly business reviews

Fulltime

Head of SMB Account Management, UberEats

As the Head of SMB Account Management, you will lead, develop, and scale account...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years of experience in sales, account management, or commercial leadership
Fluency in both Mandarin and English
Proven experience leading high-performing account management teams in fast-paced environments
Strong track record of driving revenue growth, customer retention, and solution-based selling
Demonstrated ability to design and scale systems and processes for commercial teams
Highly analytical with a data-driven approach to decision-making
Experience operating within complex, matrixed, and cross-functional global organizations

Job Responsibility

Lead, coach, and develop a high-performing team of managers and Account Managers
Drive customer retention, revenue growth, and adoption of Uber solutions
Foster a culture of performance, accountability, and continuous development
Set clear goals, provide structured feedback, and build strong succession pipelines
Develop and execute a scalable customer growth strategy aligned with country and global go-to-market priorities
Design and implement repeatable sales motions to improve efficiency and velocity
Leverage data to optimize account segmentation, expansion strategies, and revenue targets
Oversee forecasting, pipeline management, and structured account planning
Monitor market trends, customer needs, and competitive dynamics to refine strategy
Expand Uber’s presence within key restaurant segments through strategic relationship building

Fulltime

Head of SMB, Uber Eats Japan

We're looking for a strategic leader to build and lead our merchant strategy and...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years in general management, consulting, or strategic sales with experience leading teams of 30+
Business-level Japanese (advanced) and fluent English
8+ years working in Japan
Proven ability to build motivated teams through coaching and enablement
Strong strategic thinking with the ability to translate data into actionable insights
Excellent business judgment and ability to establish priorities quickly
Ability to balance short-term execution with long-term vision, and local priorities with global alignment
Experience in matrixed environments with cross-functional stakeholders
Strong organizational and project management skills

Job Responsibility

Recruit, coach, and lead a high-performing team of strategy and sales professionals
Build a motivated team culture grounded in psychological safety, authenticity, and enablement
Provide comprehensive leadership that upholds Uber Values
Foster collaboration with cross-functional partners including operations, marketing, product, finance, and customer support
Develop and execute scalable merchant growth strategies aligned with business objectives
Analyze market trends, competitor activities, and customer feedback to refine strategy
Prepare strategic presentations with actionable insights for executive reviews
Lead Joint Business Planning discussions with mid-market merchants
Build and inspire a sizeable sales team to acquire and deepen merchant partnerships across multiple products
Establish a solution-based account management culture focused on development, integrity, and results

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...

Location

United States , Los Angeles; San Francisco

Salary:

157000.00 - 193000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners

Job Responsibility

Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
ensure team execution is grounded in clear ROI and measurable outcomes
Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Account Coordinator, Grocery & Retail

The Account Coordinator for the Grocery & Retail business at Uber Eats will driv...

Location

Spain , Madrid

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 1-3 years of professional experience in a fast-paced, client-facing or operational support role (e.g. account coordination, sales support, customer success, or project coordination)
Excellent written and verbal communication skills in both Spanish and English
Comfortable with spreadsheets (Excel or Google Sheets) and eager to learn new tools
Good attention to detail
English working proficiency and Spanish native proficiency

Job Responsibility

Working hand in hand with a senior partner manager to craft initiatives to develop the topline (orders, clients, revenue) and improve operations of merchants
Managing the SMB (small and medium businesses) retail portfolio across Spain
Building long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
Key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
Supporting your portfolio of clients with day to day asks as well as long term plans
Acting as an ambassador of Uber Eats mission, brand, and product

Fulltime

Hgv Class 1 - Artic

JRL Plant & Logistics are looking for an experienced HGV Class 1 driver for a pe...

Location

United Kingdom , Biggleswade

Salary:

17.00 - 18.50 GBP / Hour

JRL Group

Expiration Date

Until further notice

Requirements

HGV Class 1 licence
Experience of driving in the UK
Full CPC and Digi-tacho card
Good understanding of driver's hours and working time
Ability to complete paperwork
Experience of delivering construction equipment / materials preferred

Job Responsibility

Driving HGV artic
Some nights out / tramping will be required
Must be able to follow current legislation EU drivers hours rules, Working time directive for mobile workers, Road Transport directive
Must be able to communicate in a courteous and helpful manner at all times
Must understand the various types of ticket and aggregate types

What we offer

performance related bonus after 3 months
£22.50 Nights Out
10 hour shifts
Full Uniform Provided
28 days holiday (Pro Rata)

Fulltime

Select Country

Account Manager I, Eats SMB (Sales Plan)

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?