Account Manager I, Eats SMB (Sales Plan) Job at Uber (Sydney)

Head of Exclusives' Account Management, Postmates and West Uber Eats

The Head of Postmates and West Uber Eats Exclusives Account Management leads a h...

Location

United States , Los Angeles; San Francisco

Salary:

157000.00 - 193000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

7+ years of B2B account management, customer success, partnerships, or sales experience, including ownership of complex, high-value relationships in a technology-enabled environment
2+ years of people leadership experience managing and developing teams (performance management, coaching, career development, and hiring)
Proven track record owning the full customer lifecycle across a portfolio, including renewals and complex negotiations through redlines to signature
Strong commercial judgment and consultative approach to driving partner growth, retention, and profitability
Executive-level communication skills with experience leading structured business reviews, building pre-reads, and aligning senior stakeholders to clear outcomes
Strong analytical fluency with the ability to synthesize performance drivers, identify trends, and translate data into strategy and prioritized actions
Skilled communicator with attention to detail, advanced organizational skills, and motivation to win in a competitive environment
Experience leading cross-functional workstreams with Product, Engineering, Legal, Support, Territory Operations, Finance, Marketing, and Cross-LOB leadership to deliver outcomes for key partners

Job Responsibility

Lead and develop a team of 5+ Senior Account Managers delivering white-glove, executive-level account management for a shortlist of the most important SMB restaurant partnerships across Uber Eats and Postmates
Own portfolio outcomes end-to-end, including retention, renewals, growth, and partner satisfaction—setting targets, forecasting performance, and driving a consistent, repeatable operating model
Establish and maintain a rigorous operating cadence (weekly business rhythm, pipeline reviews, QBR standards, and renewal readiness) that ensures measurable progress across partner health and growth initiatives
Serve as the executive escalation point for the portfolio, resolving high-severity partner issues and coordinating cross-functional stakeholders to deliver timely, durable solutions
Coach Account Managers on consultative selling, storytelling with data, negotiation strategy, and executive presence—raising the bar on quality of business reviews, pre-reads, and action plans
Set the strategy for partner growth, including expansion planning, marketing levers, operational programs, and cross-sell/upsell motions
ensure team execution is grounded in clear ROI and measurable outcomes
Lead high-visibility renewal and commercial negotiations for priority partners, guiding strategy from redlines through signature and ensuring internal alignment on risk, profitability, and long-term value
Partner closely with Product/Engineering and Operations leadership to identify systemic merchant experience gaps, influence roadmap and process improvements, and scale best practices across the portfolio
Drive organizational alignment internally by translating partner needs into clear internal asks, and translating Uber Eats/Postmates priorities into partner-ready narratives that build trust and long-term commitment

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award, sales bonuses & other types of comp
All full-time employees are eligible to participate in a 401(k) plan
Eligible for various benefits

Fulltime

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

Commercial Account Manager, Uber Eats

Uber Eats is seeking a dedicated and results-driven Account Manager to help chan...

Location

United Kingdom , Portsmouth

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years in client-facing or partnership roles with a proven track record of hitting targets, upselling, and managing complex, long-cycle deals
Proficient in Excel/G-Suite (specifically Sheets) with a systems-thinking approach to drive data-led decisions and solve customer pain points
Exceptional communication skills with the ability to navigate internal tension, influence stakeholders without authority, and integrate business, finance, and legal concepts
Proven autonomy and a 'roll up your sleeves' mindset to deliver results under high-stakes pressure in fast-paced, high-growth tech environments
Persistent and resourceful in navigating multifaceted partnerships and evolving partner needs

Job Responsibility

Manage a diverse portfolio of UK restaurant partners, taking full accountability for their sustained growth and long-term profitability
Lead high-impact commercial discussions to build sustainable partnerships and secure long-term merchant commitment
Partner with merchants to design and execute growth strategies, including marketing plans, menu optimizations, and operational enhancements
Collaborate with leadership to standardize best practices and build scalable processes for managing the mid-sized SMB segment at scale
Maintain a rigorous 'rhythm of business' by tracking weekly performance (WoW), identifying hidden business signals, and quantifying the impact of all initiatives
Drive continuous operational improvements with partners to optimize the end-to-end experience for both Uber Eats users and couriers
Apply analytical ability and operational rigor to identify process gaps and build tools that maximize partnership KPIs
Partner with internal teams (Central and Community Operations) to solve complex problems and translate partner feedback into product and operational improvements
Establish and maintain proactive, effective outreach strategies to ensure seamless communication channels with all merchant partners

Fulltime

Head of SMB, Uber Eats Japan

We're looking for a strategic leader to build and lead our merchant strategy and...

Location

Japan , Tokyo

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

10+ years in general management, consulting, or strategic sales with experience leading teams of 30+
Business-level Japanese (advanced) and fluent English
8+ years working in Japan
Proven ability to build motivated teams through coaching and enablement
Strong strategic thinking with the ability to translate data into actionable insights
Excellent business judgment and ability to establish priorities quickly
Ability to balance short-term execution with long-term vision, and local priorities with global alignment
Experience in matrixed environments with cross-functional stakeholders
Strong organizational and project management skills

Job Responsibility

Recruit, coach, and lead a high-performing team of strategy and sales professionals
Build a motivated team culture grounded in psychological safety, authenticity, and enablement
Provide comprehensive leadership that upholds Uber Values
Foster collaboration with cross-functional partners including operations, marketing, product, finance, and customer support
Develop and execute scalable merchant growth strategies aligned with business objectives
Analyze market trends, competitor activities, and customer feedback to refine strategy
Prepare strategic presentations with actionable insights for executive reviews
Lead Joint Business Planning discussions with mid-market merchants
Build and inspire a sizeable sales team to acquire and deepen merchant partnerships across multiple products
Establish a solution-based account management culture focused on development, integrity, and results

Account Coordinator, Grocery & Retail

The Account Coordinator for the Grocery & Retail business at Uber Eats will driv...

Location

Spain , Madrid

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 1-3 years of professional experience in a fast-paced, client-facing or operational support role (e.g. account coordination, sales support, customer success, or project coordination)
Excellent written and verbal communication skills in both Spanish and English
Comfortable with spreadsheets (Excel or Google Sheets) and eager to learn new tools
Good attention to detail
English working proficiency and Spanish native proficiency

Job Responsibility

Working hand in hand with a senior partner manager to craft initiatives to develop the topline (orders, clients, revenue) and improve operations of merchants
Managing the SMB (small and medium businesses) retail portfolio across Spain
Building long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
Key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
Supporting your portfolio of clients with day to day asks as well as long term plans
Acting as an ambassador of Uber Eats mission, brand, and product

Fulltime

New

Senior Lecturer/Associate Professor in Literacy

As a Senior Lecturer / Associate Professor in Literacy, you will play a key role...

Location

Australia , Albury-Wodonga, Bathurst, Port Macquarie, Wagga Wagga

Salary:

Not provided

Charles Sturt University

Expiration Date

June 08, 2026

Requirements

A doctoral qualification relevant to literacy or education, with a recognised teaching qualification
A strong record of high-quality teaching and student-centred learning
An established or emerging research profile aligned to literacy, curriculum or pedagogy
The ability to build productive partnerships and contribute to academic leadership

Job Responsibility

Lead impactful literacy teaching and research
Teach across online and on-campus environments
Shape future teachers and education practice
Contribute to curriculum innovation
Build strong relationships with students and partners
Provide academic leadership in literacy education
Contribute to the School's research profile
Supervise higher degree research students
Actively engage with professional, community and government stakeholders
At Associate Professor level: significant academic leadership, research impact, and contribution to the broader discipline at national/international level

What we offer

17% superannuation

Fulltime

New

Program Manager - Controls and Avionics Solutions

This position is based in Endicott, New York. New York and on-site work will be ...

Location

United States , Endicott

Salary:

120874.00 - 205486.00 USD / Year

Baesystems

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, engineering or manufacturing management, or other discipline
Demonstrated ability for building strong customer/ stakeholder relationships
Strong communication, negotiation, and presentation skills
Ability to interpret data and make data-driven decisions
Highly adaptable with strong initiative
Demonstrated ability to lead and motivate cross-functional teams
Knowledge of the global aviation market and regulatory requirements and/ or military aviation market

Job Responsibility

Maintaining strong customer relationships and leading a multidisciplinary team to execute complex development programs within schedule and budget
Leadership and management oversight of a project team assuring that project’s financials, schedule, and technical objectives are met and that the highest level of customer satisfaction is achieved while meeting all contractual commitments
Work effectively and collaboratively with Engineering, Operations, and all Program Office functional leadership to assure deliveries continue to exceed customer commitments and achievement of financial commitments to the company
Manages, coordinates, plans, organizes, controls, integrates, and executes projects within the Military Aircraft Systems portfolio
Participates in the support of new business and in the development of proposals

What we offer

Health insurance
Dental insurance
Vision insurance
Health savings accounts
401(k) savings plan
Disability coverage
Life and accident insurance
Employee assistance program
Legal plan
Discounts on home, auto, and pet insurance

Fulltime

New

Finance Business Partner (Research)

Full Time, Fixed Term (12 months). Level 7 - $101,421 to $110,819 p.a. (plus 17%...

Location

Australia , Wagga Wagga

Salary:

101421.00 - 110819.00 AUD / Year

Charles Sturt University

Expiration Date

June 02, 2026

Requirements

A degree in Accounting or Finance (professional accounting body membership is desirable)
Experience in project budgeting, forecasting and financial analysis
Background in management accounting or business partnering within complex environments
exposure to government funding or higher education is advantageous
Excellent stakeholder engagement skills, with the ability to work effectively with academics and researchers
Familiarity with business intelligence systems and dashboard reporting

Job Responsibility

Partner with academics to deliver strategic financial insights that enable research success
Directly influence world-class projects and decisions shaping the future of education and innovation
Lead initiatives that enhance financial governance, deliver accurate and timely reporting, and support key projects such as cost-pricing systems and research budgeting
Help build financial capability across the University, fostering collaboration and continuous improvement

What we offer

Flexibility with a 35-hour work week
Access to hybrid work arrangements
17% superannuation

Fulltime

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Account Manager I, Eats SMB (Sales Plan)

Uber

Location:
Australia , Sydney ▼
Melbourne

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 17, 2026

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Account Manager I, Eats SMB (Sales Plan)

Uber

Location:Australia , Sydney ▼Melbourne

Category:Sales

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 17, 2026

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