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We are looking for an experienced, innovative, and inspirational Account Manager to lead, grow and develop our relationship with BT Group. This Account Manager will work within the account team taking on responsibility for growing the business for the solutions sold to BT that underpin their own customer propositions.
Job Responsibility:
Develops account plans and long-term sales pipeline to increase the company's market share
Focuses on larger deals/opportunities and value and/or volume portfolio management, and selling a range of company products and solutions
Works with management to develop future business plans
independently determines methods for achieving plans
Extensive time spent working with and leveraging a diverse set of external partners
Builds strong professional relationships with key IT and business executives, including C level Executives
Applies consultative-selling techniques to identify and advance opportunities that result in ongoing profitable revenue growth for the company
Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports
Advocates for client needs in negotiating solution sales and troubleshooting delivery issues
Develops business plan in conjunction with the customer
Analyzes client industry and competitive research and information to facilitate rich client dialogue
Actively manages the account to protect and grow the company's business
coordinates all account forecasts, planning and reporting
Directs and coordinates all activity for their areas of business
Focuses on generating new business and builds, monitors and manages sales pipeline activity
Responsible for achieving/managing quarterly, half yearly, annual quota and/or margin
Enters all opportunities in pipeline tool and updates them weekly
Builds a list of customers willing to be a reference in person or print
Ability to implement margin recovery activities/strategies
Requirements:
University or Bachelor's degree
Advanced degree or MBA preferred
Prior selling experience includes multiple, diverse set of selling responsibilities, ideally to major service providers for networking technologies
Typically 12+ years of experience as referenced above
5 years + commercial account management experience
Have excellent time management skills and presentation skills
Strong high-level customer management relationship building, especially working with executives in lines of business, and sometime board level
High level of negotiation skills at high level customer management
Adept at advanced sales negotiations and positioning solution value under pricing pressures from customer IT and procurement professionals
Expertise in managing end- to-end sales processes in complex, large deals
Relevant knowledge of client's industry
keeps abreast of trends and lead discussions with IT on strategic directions and linking discussions
Strong knowledge of networking solutions and engages specialist resources as needed
Ability to understand the customer's business issues and translate to the company's solutions
Ability to prioritize and drive strategic sales activity on a complex, large deal basis