CrawlJobs Logo

Account Manager Hospitality Services

14forty.co.uk Logo

14forty

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

80000.00 GBP / Year

Job Description:

Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus. We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations! This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate.

Job Responsibility:

  • Full accountability for day-to-day operations across all London sites
  • Leadership of an existing management team with an overall team of circa 120
  • Build strong, credible relationships with key stakeholders and clients
  • Take ownership of decision-making, leading with confidence and accountability
  • Drive service improvement, operational efficiency and consistency across the portfolio
  • Manage both cost-plus and commercial financial models, ensuring strong commercial performance
  • Lead planning and preparation for future mobilisation and site transitions
  • Embed a high-performance culture and develop future leaders within the team

Requirements:

  • Proven multi-site leadership experience
  • Strong people leader with excellent communication and influencing skills
  • Background in contract catering preferred
  • Commercially astute with experience managing complex financial models
  • Ambitious, resilient and comfortable with a large, fast-paced workload

Nice to have:

Background in contract catering preferred

What we offer:
  • Free meals
  • Free on-site gym
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Additional Information:

Job Posted:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Account Manager Hospitality Services

Account Manager, Sales / Account Director, Sales

Provides total account management support for assigned property accounts. Execut...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the sales and marketing, guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Provides total account management support for assigned property accounts
  • Executes the overall account strategy for assigned accounts to generate and maximize business for the property
  • Partners with Sales and Marketing leadership, and the property Leadership team, to develop a comprehensive strategic plan to grow market share from assigned accounts
  • Develops strong partnerships with buyers for the purpose of penetrating and growing market share and driving sales for hotel
  • Focuses specifically on growing market share from transient and group revenue
  • Provides day-to-day supervision of Account Sales associates if required
  • Fulltime
Read More
Arrow Right

Account Manager

Based out of our Dalston Roastery, this role offers the chance to foster relatio...
Location
Location
United Kingdom , Dalston
Salary
Salary:
32000.00 - 33000.00 GBP / Year
allpressespresso.com Logo
Allpress Espresso
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service and problem-solving skills
  • Impeccable organisational skills, able to prioritise tasks and have good time management capability
  • Previous experience in Sales or Account management would be beneficial but not essential
  • Strong admin skills
  • A valid driver’s license would be beneficial but not essential
  • Comfortable with regional travel
  • Strong financial acumen – be good with numbers and know your way around a spreadsheet or two
  • A background in coffee would be ideal (working knowledge of machinery, barista skills etc)
  • Passionate about hospitality and engaged in the community
  • Experience: A love for hospitality, experience in coffee is required with an understanding of Account Management or Sales
Job Responsibility
Job Responsibility
  • Building strong relationships with our customers to ensure they have all the support they need to succeed
  • Out on the road connecting with our café customers across the South of the UK
  • Preparing and monitoring sales analysis of customer performance and offering insight as well as proactive solutions for commercial success
  • Responsible for the onboarding process of new customers
  • Working closely with our Business Development, Customer Experience, Training and Technical teams to ensure our customers are set up for success
  • Collaborate with the Customer Experience and Finance teams to review and analyse aged debt, ensuring timely identification of overdue accounts and implementing appropriate actions in line with company credit control procedures
What we offer
What we offer
  • Full role specific training
  • An employee assistance programme - supporting your mental health
  • Good work life balance
  • 33 days of annual leave
  • Access to LinkedIn Learning
  • Enhanced parental leave
  • London Living wage and daytime working
  • Fully paid access to gympass
  • Gender affirmation leave
  • Vast career development
  • Fulltime
Read More
Arrow Right

Account Manager

Based out of our Dalston Roastery, this role offers the chance to foster relatio...
Location
Location
United Kingdom , Dalston
Salary
Salary:
32000.00 - 33000.00 GBP / Year
allpressespresso.com Logo
Allpress Espresso
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong customer service and problem-solving skills
  • Impeccable organisational skills, able to prioritise tasks and have good time management capability
  • Previous experience in Sales or Account management would be beneficial but not essential
  • Strong admin skills
  • A valid driver’s license would be beneficial but not essential
  • Comfortable with regional travel
  • Strong financial acumen – be good with numbers and know your way around a spreadsheet or two
  • A background in coffee would be ideal (working knowledge of machinery, barista skills etc)
  • Passionate about hospitality and engaged in the community
  • A love for hospitality, experience in coffee is required with an understanding of Account Management or Sales
Job Responsibility
Job Responsibility
  • Building strong relationships with our customers to ensure they have all the support they need to succeed
  • Out on the road connecting with our café customers across the South of the UK
  • Preparing and monitoring sales analysis of customer performance and offering insight as well as proactive solutions for commercial success
  • Responsible for the onboarding process of new customers
  • Working closely with our Business Development, Customer Experience, Training and Technical teams to ensure our customers are set up for success
  • Collaborate with the Customer Experience and Finance teams to review and analyse aged debt, ensuring timely identification of overdue accounts and implementing appropriate actions in line with company credit control procedures
What we offer
What we offer
  • Full role specific training
  • An employee assistance programme - supporting your mental health
  • Good work life balance
  • 33 days of annual leave
  • Access to LinkedIn Learning
  • Enhanced parental leave
  • London Living wage and daytime working
  • Fully paid access to gympass
  • Gender affirmation leave
  • Vast career development
  • Fulltime
Read More
Arrow Right

Account Sales Manager

The National Account Manager – Segment is responsible for managing the relations...
Location
Location
France , Paris
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years proactive sales experience
  • excellent selling skills and understanding of sales processes
  • can effectively up-sell products and services
  • can bring a sale to closure
  • outstanding customer development and relationship management skills
  • knowledge of all key B2B segments including group, catering, business transient and extended stay segments
  • knowledge of contractual agreements and legal implications
  • ability to develop and implement successful sales strategies and strategic sales plans for individual accounts
  • understands revenue management functions and how to determine account profitability
  • strong communication skills (verbal, listening, writing)
Job Responsibility
Job Responsibility
  • Develops targets for their account base
  • sets targets in conjunction with key stakeholders involved
  • creates sales strategy for account penetration
  • coordinates and completes sales activity and follow-up with account team members
  • implements and manages account teams where appropriate
  • identifies and develops new markets or segments from accounts managed
  • penetrates assigned accounts including group, extended stay, catering and transient business
  • maintains current business relationships and networks for new business within accounts
  • executes sales strategy to achieve goals
  • develops contracts and correspondence
What we offer
What we offer
  • Access to opportunity
  • equal opportunity employer
  • welcoming environment with valued unique backgrounds of associates
  • rich blend of culture, talent, and experiences
  • committed to non-discrimination
  • Fulltime
Read More
Arrow Right

Account Manager

As a key member of our team, you'll be the driving force behind building and nur...
Location
Location
Australia , Melbourne
Salary
Salary:
Not provided
ordermate.com.au Logo
OrderMate
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in a role which requires relationship management experience
  • Right to work in Australia
  • Experience with Microsoft Office products
  • Own or have regular access to a car
  • Current Australian driver's licence
Job Responsibility
Job Responsibility
  • Engage with clients to ensure satisfaction with our services, and proactively seek feedback
  • Drive revenue through upselling innovative products & services, fostering lasting client relationships
  • Collaborate with various teams to develop bespoke solutions for our clients
  • Constantly expand an in-depth understanding of our products and their unique value propositions
  • Align potential customer needs with our diverse product and service offerings
  • Represent our brand at industry events, showcasing our commitment to the future of dining
What we offer
What we offer
  • Be part of an innovative and tight-knit team committed to excellence
  • Enjoy company-sponsored initiatives focused on well-being and team interaction
  • Participate in regular virtual and face-to-face team catch-ups
  • Benefit from our Employee Assistance Program for your well-being
  • Thrive in a diverse and inclusive workplace
  • Experience a no-politics, open ideas culture
  • Your voice matters – your ideas and suggestions are valued and considered
  • Fulltime
Read More
Arrow Right

Guest Services Manager

Assist in managing guest services and ensuring operational excellence at Courtya...
Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • at least 1 year of supervisory experience.
Job Responsibility
Job Responsibility
  • Process all guest check-ins
  • verify guest identity
  • set up accurate accounts for each guest
  • handle payment processing
  • review reports and logs
  • assist management in training, evaluating, and coaching employees
  • build positive working relationships
  • follow company policies and procedures
  • address guest and employee concerns
  • protect company assets
What we offer
What we offer
  • Equal opportunity employer
  • Access to a global team environment
  • Opportunities for personal growth and development.
  • Fulltime
Read More
Arrow Right

Guest Service Manager

Guest Service Manager position at The Westin Wenzhou responsible for processing ...
Location
Location
China , Wenzhou
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • At least 1 year of supervisory experience
Job Responsibility
Job Responsibility
  • Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
  • Set up accurate accounts for each guest according to their requirements
  • Ensure rates match market codes, document exceptions
  • Secure payment prior to issuing room key, verify/adjust billing
  • Compile and review daily reports/logs/contingency lists
  • Supply guests with directions and property information
  • Accommodate guest requests, contacting appropriate staff if necessary
  • Process all payment types, vouchers, paid-outs, and charges
  • Balance and drop receipts
  • Count and secure bank at beginning and end of shift
What we offer
What we offer
  • Equal opportunity employer
  • Valued and celebrated unique backgrounds
  • Committed to non-discrimination
  • Empowering environment
  • Wellness programming
  • Fulltime
Read More
Arrow Right

Assistant Guest Service Center Manager

The Assistant Guest Service Center Manager at The Ritz-Carlton Bali will ensure ...
Location
Location
Indonesia , Bali
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree from accredited university or college
  • At least 2 years of related work experience
  • Less than 1-year supervisory experience
Job Responsibility
Job Responsibility
  • Coordinate, direct, and ensure telephone, fax, and modem lines are installed, maintained, and dismantled correctly
  • Process guest check-ins, check-outs, room assignments, reservations, and cancellations
  • Block rooms
  • activate keys
  • Set up guest accounts
  • verify/adjust billing
  • secure payment
  • Operate telephone switchboard station
  • assist with all calls/requests
  • relay messages
What we offer
What we offer
  • Chance to be proud of the work you do and who you work with
  • Opportunity to join a portfolio of brands with Marriott International
  • Empowerment to be creative, thoughtful, and compassionate
  • Inclusive, people-first culture
  • Commitment to non-discrimination on any protected basis
  • Fulltime
Read More
Arrow Right