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Account Manager Hospitality Services

United Kingdom, London 80000.00 GBP / Year · Job Posted May 04, 2026
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Job Description

Account Manager, Canary Wharf: Up to £80,000 + up to 10% annual bonus. We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations! This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate.

Job Responsibility

  • Full accountability for day-to-day operations across all London sites
  • Leadership of an existing management team with an overall team of circa 120
  • Build strong, credible relationships with key stakeholders and clients
  • Take ownership of decision-making, leading with confidence and accountability
  • Drive service improvement, operational efficiency and consistency across the portfolio
  • Manage both cost-plus and commercial financial models, ensuring strong commercial performance
  • Lead planning and preparation for future mobilisation and site transitions
  • Embed a high-performance culture and develop future leaders within the team

Requirements

  • Proven multi-site leadership experience
  • Strong people leader with excellent communication and influencing skills
  • Background in contract catering preferred
  • Commercially astute with experience managing complex financial models
  • Ambitious, resilient and comfortable with a large, fast-paced workload

Nice to have

Background in contract catering preferred

What we offer

  • Free meals
  • Free on-site gym
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

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