Account Manager - Hero SMB GDL

The West Territory team is looking for an Account Manager based in Guadalajara to drive the growth of our Hero SMB portfolio. This segment represents a key opportunity to strengthen our selection and elevate Merchant performance across the city. In this role, the candidate will manage a portfolio of Local Hero SMB Partners, executing commercial strategies that enhance sales, partner engagement, and overall account health. The Account Manager will develop and deploy strategic proposals across Offers and Ads, using data-driven insights to identify growth opportunities and improve campaign performance. The position offers the opportunity to make a meaningful impact on the territory’s results by collaborating closely with cross-functional teams such as Operations, Marketing, and Growth. The candidate will support the execution of local initiatives that reinforce our goal of winning selection street by street and geo by geo. This role owns the performance of its assigned geographical area, ensuring continuous growth, optimal selection mix within the existing book of business, and delivery of high-quality commercial execution.