Account Manager, Growth Job at Ramp (New York)

Job Description

As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers. You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers. As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion.

Job Responsibility

Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
Leverage sales methodologies to uncover customer needs and pain points
Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy
Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

Requirements

Minimum 2 years of customer-facing or direct sales experience
Proven track record of achievement in a high velocity business environment
Prior CRM experience (preferably Salesforce)
Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
Dedication to tracking and improving performance and efficiency on a daily basis
Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
Organizational, project management, and time management skills
Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes

Nice to have

Bachelor’s degree from an accredited university
Experience with financial services sales
Experience at a high-growth startup

What we offer

100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)

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Account Manager, Growth

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