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Account Manager, Growth & Acquisition West

United States, Scottsdale, Arizona · Job Posted February 17, 2026
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Job Description

As an Account Manager focused on Major Law Enforcement Accounts, you’ll play a key role in driving strategic growth and supporting public safety transformation across some of the largest city police departments and county sheriff’s offices in the Western U.S. Working in close partnership with a Key Account Leader, you’ll co-own revenue goals, deepen customer relationships, coordinate resources, and help ensure our solutions drive measurable outcomes.

Job Responsibility

  • Drive Revenue & Growth
  • Close new business and expansions across a territory of major city police departments and county sheriff’s offices
  • Build and manage a long-term growth pipeline
  • maintain accurate forecasts in Salesforce (stage, close date, next steps)
  • Co-own a quota alongside a Key Account Leader
  • all closed revenue is team-attributed
  • Lead Strategic Customer Engagement
  • Build and expand multi-threaded relationships with senior agency stakeholders
  • Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans
  • Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities
  • Coordinate Cross-Functional Execution
  • Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services)
  • Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success
  • Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track
  • Operate with Excellence
  • Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication
  • Deliver with clarity, urgency, and a high level of ownership from pipeline to post-sale success

Requirements

  • 3+ years in enterprise SaaS, strategic account management, or complex B2B sales
  • Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety
  • Experience with sales forecasting, pipeline management, and CRM tools (Salesforce)
  • Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes
  • Exceptional communication skills, with the ability to influence across roles and levels
  • High ownership mentality — you treat your accounts like your business
  • Must be able to travel 60-80% within territory

What we offer

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • snacks in our offices

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