Account Manager, Greenhouse

We’re seeking a highly motivated, passionate, and collaborative Account Manager to join Greenhouse, Citizens’ in-house marketing communications and advertising agency. This role sits at the center of strategy, creativity, and execution—serving as a trusted partner to both internal clients and creative teams and could work across various channels spanning traditional and digital media, performance marketing, personalization, internal communications, sponsorships and digital content. You will be responsible for shaping strong, insight-driven briefs, guiding integrated marketing efforts, and helping translate business objectives into compelling creative work. Just as importantly, you will play a critical dual-advocate role: championing the integrity and ambition of the creative while bringing a clear, anticipatory perspective of internal client needs, constraints, and decision dynamics. This role requires sound judgment, confidence, and diplomacy—knowing when to push creative thinking. What should you expect? A bit of everything. You may work on a high-profile integrated campaign which will be presented to senior leadership one day and tackle a handful of smaller performance marketing rush projects the next - all while making sure the work aligns with line of business and strategy inputs.