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Account Manager Rockstar: Build Relationships, Drive Client Success. Are you passionate about fostering strong client relationships and driving the success of TikTok Shop and other social commerce projects? At Joybyte, our Account Managers serve as the primary liaison for our clients-deeply understanding their needs and clearly communicating the value of our services. In this role, you'll coordinate both internal and external teams to manage social media calendars and ensure all deliverables are completed on time and within budget.
Job Responsibility:
Become a Client Champion: Build and nurture long-term client relationships, acting as a trusted advisor who understands their needs and goals
Onboard with Enthusiasm: Create a positive and engaging onboarding experience for new clients
Social Media Maestro: Develop and maintain clear project timelines for social media campaigns
Collaborative Champion: Lead client meetings with confidence and foster effective collaboration with internal teams
Communication is Key: Maintain consistent communication with clients throughout the project lifecycle
Requirements:
Minimum 2 years experience in Account Management (digital marketing preferred)
Strong understanding of social commerce and e-commerce platforms (TikTok Shop, Amazon, etc.) and content marketing best practices
Excellent communication and relationship-building skills
Proven experience managing client accounts across diverse platforms, including social media, social commerce, e-commerce, and multi-channel environments
Proven ability to manage multiple projects, prioritize tasks, and meet deadlines
Problem-solving and strategic thinking skills to develop and implement winning social media strategies
Proficiency in project management tools and Google Suite
A passion for social media and a commitment to staying ahead of industry trends