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Account Manager, Financial Services

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AlphaSense

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

96000.00 - 120000.00 USD / Year
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Job Description:

This role sits on our Financial Services Account Management team where clients include Fortune 1000 firms and leading asset managers, hedge funds, and investment banks. Account Managers at AlphaSense own long-term outcomes for a named book of high-value Financial Services customers. They are the primary commercial and relationship owner, responsible for renewals, customer health, adoption, and expansion. They ensure AlphaSense is embedded in daily workflows and delivers measurable business impact. Operating as a trusted advisor, Account Managers engage stakeholders from daily users to senior executives and partner closely with Account Executives on expansion opportunities, while retaining full accountability for retention and renewals. This is a high-growth, high-velocity role in a fast-paced, pressurized environment.

Job Responsibility:

  • Own renewals end-to-end including strategy, forecasting, timing, and execution
  • Identify risk early and drive mitigation plans decisively with internal partners
  • Maintain accurate forecasts, disciplined account plans, and clear next steps
  • Identify and drive expansion opportunities by building conviction around value and outcomes
  • Partner with Account Executives to execute upsell motions within existing clients
  • Increase adoption by aligning AlphaSense to real client workflows and priorities
  • Ensure AlphaSense delivers sustained value throughout the customer lifecycle
  • Lead focused, outcome-driven executive conversations and business reviews
  • Build multi-threaded relationships across users, decision-makers, and sponsors
  • Move quickly and stay aligned across Sales, Customer Success, Product, RevOps, and Support
  • Maintain a high bar for CRM hygiene, forecasting accuracy, and follow-through
  • Prioritize relentlessly across a demanding book of business

Requirements:

  • Comfortable under pressure in a high-growth, fast-paced environment
  • Commercially minded with understanding of renewal ownership and expansion motions
  • Financial Services literate with solid understanding of how financial firms operate
  • Fluent in SaaS with understanding of modern account management, usage-based value, renewals, and forecasting
  • Structured and proactive with ability to anticipate risk and manage competing demands
  • Strong communicator able to distill complex topics quickly
What we offer:
  • Competitive benefits program
  • Generous commission plan with uncapped earning potential
  • Equity

Additional Information:

Job Posted:
February 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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