Account Manager, Enterprise Browser Job at Palo Alto Networks (New York)

Senior Technical Account Manager, Zephr

We are looking for a Senior Technical Account Manager, Zephr to join our Technic...

Location

Bulgaria , Sofia

Salary:

Not provided

Zuora

Expiration Date

Until further notice

Requirements

7+ years of experience in Technical Account Management, Solution Consulting, Technical Consulting, Solution Architecture, or a similar customer-facing technical role
Hands-on experience with Zephr preferred, including customer implementations, configuration, integrations, or ongoing technical advisory
Strong experience working with enterprise SaaS customers, ideally in digital subscriptions, media, publishing, e-commerce, identity, martech, or customer engagement platforms
Solid understanding of modern web technologies, including JavaScript, HTML, REST APIs, JSON, webhooks, and browser-based application behavior
Familiarity with technologies commonly used in Zephr ecosystems, such as CMS platforms, CDNs, CDPs, identity providers, React, GraphQL, and tag management tools
Ability to analyze customer requirements, separate critical needs from nice-to-haves, and recommend practical technical designs
Experience facilitating technical workshops, design reviews, customer training, and senior stakeholder readouts
Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and business stakeholders
Ability to manage multiple strategic customers and priorities while maintaining clear ownership, follow-through, and documentation
Experience working across EMEA and US time zones

Job Responsibility

Serve as the senior technical advisor for Zephr customers, helping them optimize their implementation and align Zephr capabilities to business goals
Lead regular customer office hours, technical reviews, design discussions, roadmap alignment sessions, and executive-friendly technical readouts
Advise customers on Zephr architecture, configuration, identity flows, access rules, paywalls, registration journeys, personalization, and integrations
Review customer designs and implementation approaches to identify scalability, maintainability, performance, or operational risks
Guide customers on adoption of new Zephr and Billing capabilities that improve digital subscription growth, operational efficiency, and subscriber experience
Maintain or guide the creation of architecture documentation, implementation notes, runbooks, and technical decision records
Support troubleshooting of complex customer issues involving Zephr configuration, integrations, browser behavior, APIs, webhooks, and data flows
Partner with Support and Product teams to provide customer context, escalate issues appropriately, and advocate for product improvements
Translate customer business priorities into practical technical recommendations and phased action plans
Mentor and support internal teams by sharing Zephr best practices, reusable guidance, and customer implementation patterns

What we offer

Supplemental Medical Insurance
Life and Accidental Death Insurance
Food Vouchers
MultiSport Card

Fulltime

Staff Solutions Engineer (France), Firefox Enterprise

Location

France

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role
Deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
Hands-on knowledge of Windows enterprise deployment
GPO / MDM / policy management
certificates / PKI / TLS / proxies
SSO / MFA / IdP integrations
SIEM / DLP / CASB ecosystems
Kubernetes / Helm for customer-operated environments
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments

Job Responsibility

Partner with Sales to support strategic enterprise opportunities
Lead technical discovery and solution design with customers and partners
Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
Own the relationship to the customer's technical counterparts during and after the sales process
Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
Design and support pilots, proofs of concept, and rollout plans
Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials

What we offer

A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

Customer Experience Specialist

We are looking for a Customer Experience Specialist to support day-to-day custom...

Location

United States , Arlington

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling customer service or customer experience responsibilities in a detail-focused setting
Ability to manage email correspondence with accuracy, courtesy, and attention to detail
Proficiency with order entry processes and maintaining precise transactional records
Working knowledge of SAP or a comparable enterprise system used for order and customer data management
Comfort navigating multiple browser windows and web-based applications throughout the workday
Familiarity with purchase orders and related administrative support tasks
Strong organizational skills and the ability to balance multiple priorities in a fast-paced environment

Job Responsibility

Respond to customer inquiries through email and provide clear, thorough updates on requests and order status
Enter customer orders accurately into internal systems while verifying details for completeness and correctness
Create, review, and manage purchase order information to support efficient transaction processing
Use SAP and browser-based tools to access records, update account information, and track order activity
Coordinate across systems and communication channels to resolve issues and support a positive customer experience
Maintain organized documentation of customer interactions, order changes, and follow-up actions
Monitor assigned tasks closely to ensure deadlines are met and service expectations are maintained

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Business Development Manager, NetSec - India Ecosystems

The Palo Alto Networks Ecosystem team is a strategic pillar for the organisation...

Location

India , Bengaluru

Salary:

Not provided

Palo Alto Networks

Expiration Date

Until further notice

Requirements

5+ years in sales management, channel management or business development role within the enterprise software industry (cybersecurity preferred)
Previous experience working with channel partners (GSI, SI, VARs, MSP, MSSP) is a must
Excellent instincts and shown ability to interface at a senior leadership to individual contributor level with ease
Adept at moving quickly between low-level execution and high-level critical thinking and organisation
Outstanding relationship building skills across internal and partner shareholders
Successful track record of exceeding performance objectives in a fast paced, virtual team environment
A technical background or foundation is an advantage. Understanding of cybersecurity technologies such as: Network Security, SASE, Zero Trust, Cloud Security, Enterprise Browser or Secure Access technologies

Job Responsibility

Develop and execute enablement and sales plays which drive the partner relationship including sales and pipeline development, executive interlocks, business development, enablement and partner marketing
Drive joint sales pursuit activities pursuant to the successful attainment against a given sales target, working with the Palo Alto Networks sales & partner organisations
Evangelise the joint value proposition and service offerings with partners, leading the charge on account targeting and orchestrate meetings to create new joint pipeline and drive business to close
Develop comprehensive plans to assure the partner is well positioned to deliver successful customer outcomes
Support the recruitment, onboarding, and activation of channel partners via our authorized distributors
Collaborate with sales, marketing, and technical teams to drive partner enablement and execution excellence
Develop and maintain strong relationships with distributors, VARs, MSSPs, GSIs, and strategic alliance partners
Identify growth opportunities within the partner landscape and execute plans to increase partner productivity and market coverage
Promote and support regional partner programs, incentives, campaigns, and sales motions
Track performance metrics, pipeline contribution, and program adoption across partner segments

Fulltime

Senior Product Manager, Cloud Delivered Security Service (CDSS)

As the Senior Product Manager for CDSS, you will play a crucial role in building...

Location

United States , Santa Clara

Salary:

148700.00 - 240525.00 USD / Year

Palo Alto Networks

Expiration Date

Until further notice

Requirements

BS/MS in Computer Science, other engineering/technical degree
5+ years of experience in highly technical roles in product management, development, or enterprise services, at large organizations or innovative startups
Direct experience in DNS Security, Threat Prevention or similar technology
Experience with UX/UI development
Excellent written and verbal communication skills
Excellent presentation skills
Excellent people skills, team mentality
Demonstrable track record of success

Job Responsibility

Conceptualize and define differentiated features for a new IP-layer security service through a deep understanding of the evolving Threat Landscape, advancements in protocols and Customer pain-points across our core and growth markets
Ensure strategic alignment and seamless integration with teams such as NGFW, Prisma Access, Prisma Browser, and XDR, consistently incorporating customer feedback and market demands
Take full accountability for defining and monitoring customer success metrics, establishing key performance indicators (KPIs) across the customer lifecycle
Prioritize and set goals focused on reporting, analytics, incident investigation, and response to ensure capabilities meet evolving customer and industry requirements
Lead collaborations with third-party vendors and partners to deliver a cohesive customer experience
Collaborate with UX and design teams, leveraging persona studies, customer journey mapping, and analytics to ensure an outstanding customer experience
Advocate for customer-centric product design by translating customer insights into executable plans that enhance user engagement and loyalty

What we offer

restricted stock units
bonus

Fulltime

Senior Solution Consultant

As a Senior Solutions Consultant, you’ll be the trusted solution and technical a...

Location

United Kingdom , London; Manchester

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

3–5+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM
Demonstrated ability to run complex mid‑market and enterprise sales cycles end‑to‑end: technical discovery → solution design → proof of concept/pilot → technical close
Proven history of influencing revenue outcomes by positioning technical value to non‑technical stakeholders
Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications
Confident communicating with C‑suite executives and technical delivery teams, adapting style and content to the audience
Proactive in identifying risks, gaps, and dependencies during technical scoping
Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation
Familiar with data flows, ETL processes, and systems integration architectures
Understanding of web data layers (for tracking, analytics, and event‑driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client‑side data capture
Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io)

Job Responsibility

Partner with Sales & Customer Success to drive revenue
Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles
Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers
Lead technical discovery sessions that align customer business objectives with platform capabilities
Design and deliver technical solutions
Build integration‑ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.)
Deliver customised demos and proof‑of‑concepts that validate value against specific client needs
Quantify business impact using ROI models, TCO calculations, and business case development
Be the technical link across the customer lifecycle
Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback

What we offer

Parental leave
Medical benefits
Paid sick leave
Dotdigital day
Share reward
Wellbeing reward
Wellbeing Days
Loyalty reward

Fulltime

Solution Consultant

As a Solutions Consultant, you’ll be the trusted solution and technical advisor ...

Location

United Kingdom , Manchester

Salary:

Not provided

Dotdigital

Expiration Date

Until further notice

Requirements

1–3+ years in a Solution Consultant, Sales Engineer, or Solutions Architect role within a B2B SaaS environment — ideally in marketing technology, eCommerce, or CRM
Demonstrated ability to run complex mid‑market and enterprise sales cycles end‑to‑end: technical discovery → solution design → proof of concept/pilot → technical close
Proven history of influencing revenue outcomes by positioning technical value to non‑technical stakeholders
Adept at translating business requirements into precise solution artefacts: process diagrams, scope documents, and functional specifications
Confident communicating with C‑suite executives and technical delivery teams, adapting style and content to the audience
Proactive in identifying risks, gaps, and dependencies during technical scoping
Proficient in HTML, CSS, JavaScript, with a solid understanding of REST API concepts and implementation
Familiar with data flows, ETL processes, and systems integration architectures — able to map how platforms exchange and transform data
Understanding of web data layers (for tracking, analytics, and event‑driven personalisation) and skilled in using browser developer tools to inspect, debug, and optimise client‑side data capture
Comfortable with integration testing tools and API clients (e.g., Postman, Tray.io)

Job Responsibility

Partner with Sales & Customer Success to drive revenue
Operate within the Solutions Consulting playbook defined by leadership to ensure consistency and best practice across deal cycles
Collaborate on deal strategy: qualify opportunities, identify technical win themes, and architect tailored solutions alongside Account Executives and Customer Success Managers
Lead technical discovery sessions that align customer business objectives with platform capabilities
Design and deliver technical solutions
Build integration‑ready architectures connecting dotdigital with eCommerce, CRM, and martech ecosystems (Magento, Salesforce, Shopify, Dynamics, etc.)
Deliver customised demos and proof‑of‑concepts that validate value against specific client needs
Quantify business impact using ROI models, TCO calculations, and business case development
Be the technical link across the customer lifecycle
Act as a conduit between Sales/CS and Professional Services — sharing competitor intelligence, market insights, and product feedback

What we offer

Commission & bonus opportunities
Annual leave that increases with service + option to buy more
Additional paid wellbeing days + annual wellbeing reward
Christmas office shutdown (extra time off)
Enhanced parental leave & family support policies
Employee recognition & reward schemes
Referral bonuses & long-service rewards

PC Technician

We are looking for a PC Technician to support end users during a Microsoft Entra...

Location

United States , Feasterville-Trevose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hands-on experience supporting desktop or laptop deployments, imaging, or workstation setup in an enterprise environment
Working knowledge of computer hardware, associated peripherals, and basic cable installation practices
Familiarity with Microsoft environments, including OneDrive, Microsoft Authenticator, and user workstation configuration
Ability to assist end users in person with sign-in support, data access checks, and general device readiness tasks
Experience working with hardware from major manufacturers such as Dell and supporting Apple devices when required
Strong troubleshooting, communication, and customer service skills in onsite support settings
Ability to follow established procedures accurately while managing multiple device setup tasks efficiently

Job Responsibility

Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site
Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge
Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks
Assist users with accessing their newly configured computers and confirm successful sign-in to required systems
Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment
Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment
Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution
Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

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Account Manager, Enterprise Browser

Job Description

Job Responsibility

Requirements

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