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Account Manager - Employee Benefits

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Alera Group

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Location:
United States , Mechanicsburg

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

60000.00 - 70000.00 USD / Year
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Job Description:

Account Manager – Employee Benefits. Hybrid | Two (2) or less days in office. At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

Job Responsibility:

  • Supporting strategic initiatives by translating client strategy into accurate, timely, and reliable execution
  • Partnering with cross-functional teams, including Account Executives, analytics, carriers, and vendors, to deliver coordinated client solutions
  • Managing client workflows such as renewals, implementations, vendor transitions, and ongoing plan administration
  • Analyzing data such as census files, eligibility counts, and renewal modeling to support decision-making and execution accuracy
  • Ensuring compliance with organizational policies and regulatory standards, including ACA, COBRA, ERISA, and related documentation requirements
  • Managing documentation, timelines, and deliverables to ensure commitments are met and issues are resolved proactively
  • Contributing to a collaborative culture that supports colleagues across Alera Group’s national network

Requirements:

  • Bachelor’s degree in a relevant field or equivalent professional experience
  • Experience in a corporate function such as Employee Benefits, Operations, Client Service, or a related discipline
  • Strong organizational and project management skills with the ability to manage multiple timelines and priorities
  • Excellent communication and collaboration abilities, including the ability to work with HR teams, vendors, and internal partners
  • Analytical mindset with strong attention to detail and problem-solving skills
  • Proficiency in Microsoft Office Suite and benefits administration systems or related tools

Nice to have:

  • Ability to work effectively in a collaborative, fast-paced environment
  • Strong sense of accountability and ownership for client deliverables and outcomes
  • Curiosity and willingness to continuously learn, adapt, and improve workflows and processes
  • Strategic thinking with the ability to balance detailed execution and long-term client goals
  • Commitment to supporting a performance-based, service-driven, and client-focused culture
What we offer:
  • Medical
  • Dental
  • Vision
  • Life and disability coverage
  • 401(k)
  • Generous PTO
  • Professional development through Alera Group Academy (role-specific learning paths, leadership development programs, technical and compliance training, industry certifications and continuing education support, peer learning and knowledge-sharing communities)
  • Performance-based bonus

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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