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The Account Manager is part of an exciting team driving client success! This role is a part of a team focused on our core clients, responsible for developing and executing a strategy for all sold-in client campaigns. Account Managers drive a positive client experience and identify opportunities to better service clients. They are responsible for all deliverables, tracking and executing campaign performance. Success for this role will be evaluated based on each campaign meeting and surpassing its predetermined KPIs (i. e. number of member social posts, quality of posts, impressions, engagement rates, etc) and client buildout.
Job Responsibility:
Define and execute strategies that inspire clients and Influenster Community Members
Proactively engage with Sales and Client Success
Confidently “sell” services offerings to Clients
Facilitate client workshops and sessions, presenting, and walking through our services offerings
Manage and properly set expectations with both internal and client stakeholders
Advocate on behalf of the Client and your team
Manage and drive a portfolio of Campaigns from initiation to close
Define and maintain timelines identifying milestones, risks, and mitigation strategies
Drive a positive client experience and identify opportunities to better service clients
Responsible for all deliverables, tracking and executing campaign performance
Requirements:
3+ years Account Management client-facing experience
Track record of working with clients and internal stakeholders at all levels
Ability to maintain strong client focus
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Passion, energy, and a collaborative work ethic
Proven ability to ramp-up quickly and be a self-starter
French language at Native or C1 level
Nice to have:
Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews and influencer marketing
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