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Uber Logo Uber · IT - Software Development

Account Manager, Eats SMB

United States, Phoenix Employment contract 55500.00 - 61500.00 USD / Year · Job Posted June 01, 2026
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Job Description

Uber Eats is looking for sharp, highly motivated individuals to join our Small-to-Medium Sized Business ("SMB") Account Management Team in the Southwest US. As an SMB Account Manager, you will work efficiently and effectively with our SMB restaurant partners to optimize restaurant operations, strengthen our relationship with partners through excellent consultative selling, and drive mutually beneficial revenue growth. This is a client-facing, individual contributor role. This role requires working out of our Phoenix office three days/week (Tuesday, Wednesday, Thursday).

Job Responsibility

  • Collaborate with a high-value portfolio of restaurant partners to retain and grow a book of business of SMB accounts on the Uber Eats platform
  • Identifying new sales opportunities through product adoption and location expansion
  • Identify opportunities and recognize additional revenue potential
  • Identify key risks to our partnerships, and work quickly and diligently to ensure we are delivering the best possible experience for our partners and to ensure 100% account retention
  • Collect and synthesize restaurant partner feedback into insights that can inform and drive the product and business roadmap
  • Build meaningful, lasting relationships to make Uber Eats the delivery platform of choice for our restaurant partners

Requirements

  • At least 3 years of experience in a B2B, client-facing role (Sales, Customer Success, Account Management)
  • Experience navigating the customer lifecycle, including prospecting new contacts within an existing client organization
  • Strong interpersonal skills, with the ability to clearly frame a value proposition, probe for objections, remove obstacles, and eliminate barriers to gain commitment

Nice to have

  • CRM experience (Salesforce experience a plus)
  • Proficient experience with Google Sheets and Google Slides

What we offer

  • Participation in Uber's bonus program
  • May be offered sales bonuses & other types of comp
  • 401(k) plan
  • Various benefits
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