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We are looking for an experienced Account Manager/Director to join a dynamic integrated marketing agency in Long Beach, California. In this role, you will take on a leadership position, driving client relationships, guiding internal teams, and shaping strategic decisions that support the growth and innovation of our agency. This opportunity is ideal for someone who thrives on collaboration, accountability, and delivering impactful solutions in a fast-paced environment.
Job Responsibility:
Serve as the primary point of contact for clients, fostering strong relationships built on trust and strategic collaboration
Represent the agency as a thought leader and strategic partner, ensuring client goals align with broader agency objectives
Develop and execute account strategies that leverage data, insights, and industry trends to drive results
Manage project scopes, budgets, and timelines while maintaining a focus on quality and efficiency
Oversee the delivery of marketing campaigns, ensuring alignment with client expectations and agency standards
Provide mentorship and guidance to internal teams, promoting growth and excellence across all levels
Use innovative tools and technologies, including AI-enabled platforms, to enhance processes and outcomes
Facilitate cross-disciplinary collaboration to achieve cohesive and impactful campaigns
Proactively identify opportunities for improvement within accounts and agency operations
Balance competing priorities to ensure both client satisfaction and agency profitability
Requirements:
Proven experience in account management within marketing, public relations, or digital media
Strong understanding of social media platforms, campaigns, and advertising strategies
Demonstrated ability to lead teams and manage multiple accounts effectively
Excellent communication and interpersonal skills with a client-focused approach
Ability to develop strategic plans and annual roadmaps tailored to client needs
Proficiency in using data and analytics to inform decision-making and optimize marketing efforts
Familiarity with emerging technologies and tools, including AI-driven platforms
Strong organizational and time-management skills to balance competing priorities