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Account Manager, Digital

adyen.com Logo

Adyen

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Location:
United Kingdom , London

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

We are looking for a proactive and adaptable Account Manager to join our team in London. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow, and can apply this mindset to help Adyen scale. You are excited to work with a global, multicultural team in a collaborative manner and are a keen problem solver. Your focus will be on delivering an outstanding customer experience, finding and delivering on new opportunities, and driving mutual success for Adyen and our customers.

Job Responsibility:

  • Collaboration: work closely with your team and collaborate on many different accounts, as well as working individually with your own strategic merchants
  • Relationship management: Build trust and long-term partnerships with merchants to reduce churn and maximize account value
  • Commercial acumen: Proactively spot growth opportunities and drive commercial discussions with our merchants, to help grow their accounts and meet financial targets
  • Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant
  • Feedback: Act as a voice of the customer within the business, providing feedback that helps improve both product and merchant experience
  • Independently manage and prioritise tasks to meet project deadlines with minimal supervision, while proactively identifying and resolving issues to ensure smooth workflow and consistent delivery of high-quality results

Requirements:

  • 3-6 years of experience in a client-facing and commercial role, either on the merchant side or in complex enterprise software, technical infrastructure, or financial services
  • Enjoy engaging with others and developing strong working relationships internally and externally with customers
  • You're a self-starter with a curious mindset
  • Motivated by team commercial targets, with a proven track record of finding, driving and delivering growth within an existing portfolio
  • You have experience in presenting, negotiating, and structuring complex pricing models
  • You’re highly organized, with excellent time management skills and a constant drive to improve team efficiency
  • You have full professional written and verbal proficiency in English (other languages are a plus)

Additional Information:

Job Posted:
December 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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