Account Manager, Digital Project Job at On Board Experiential (New York)

Account Manager, Digital Project

On Board Experiential

Location:
United States , New York

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Manages projects from planning through delivery. Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated. Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines. Communicates schedule and changes to all stakeholders. Plans and facilitates project meetings to align the project team to methods and goals and to track project tasks. Prepares agendas, meeting notes, and project summaries. Monitors task completion status to identify at risk project tasks and to develop mitigation plans. Allocates resources, budgets, and hours to the project and adjusts allocations when necessary.

Job Responsibility:

Manages projects from planning through delivery
Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated
Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines
Communicates schedule and changes to all stakeholders
Plans and facilitates project meetings to align the project team to methods and goals and to track project tasks
Prepares agendas, meeting notes, and project summaries
Monitors task completion status to identify at risk project tasks and to develop mitigation plans
Allocates resources, budgets, and hours to the project and adjusts allocations when necessary
Manage projects from planning through delivery, ensuring clear communication of deliverables, requirements, schedules, budgets, and meeting plans
Develop and maintain detailed project plans, timelines, milestones, task tracking, and resourcing using appropriate project management tools
Monitor project progress, identify at-risk tasks, and implement mitigation plans to keep programs on track
Allocate and adjust resources, budgets, and hours as necessary across projects
Plan, lead, and facilitate project meetings including kickoffs, weekly status meetings, and deep dives
Prepare agendas, meeting notes, project summaries, and post-program reporting
Serve as digital project manager for stock and semi-custom digital product development initiatives
Manage product development timelines, functionality prioritization, and roadmap planning
Oversee user stories, requirements documentation, reporting, and technical/security considerations for assigned products
Lead User Acceptance Testing (UAT), production scenario validation, testing documentation, and Subject Matter Expert (SME) coordination
Support data-based reporting, analysis, and insights for associated digital products as needed
Act as a primary point of contact for internal teams, building strong, trusted relationships
Partner with teams to understand business objectives and identify opportunities to deliver measurable results
Guide development of experiential tactical plans for IRL and/or virtual programs in collaboration with Strategy, Creative, Production, Tech, Digital, and Social teams
Manage day-to-day client communications and ensure timely, clear distribution of information across internal and external teams
Provide ongoing budget tracking, expense monitoring, reconciliations, and client approvals in partnership with Producers and Finance
Deliver performance feedback and post-program evaluations to clients and senior leadership

Requirements:

Bachelor's degree in marketing, Business Administration, Communications, Design, or related field
3–5 years of experience in project management, account management, experiential marketing, or digital product development
Experiential marketing agency experience strongly preferred
Minimum 2 years serving as a primary client contact or account lead
Experience managing IRL and/or virtual experiential activations and digital products
Exceptional organizational skills with strong attention to detail and accuracy
Proven ability to manage multiple priorities, deadlines, and stakeholders simultaneously
Excellent communication skills—written, verbal, and presentation
Strong problem-solving skills with the ability to identify issues and develop effective solutions
Comfortable working cross-functionally with creative, technical, and production teams
Ability to adapt quickly to new tools, platforms, and technologies
Willingness to travel up to 50%
Ability to lift up to 25 pounds and remain on feet for extended periods during live events

Nice to have:

Enthusiasm for creating and presenting compelling design decks, pitches, and client-facing materials
Passion for experiential and spatial design, consumer journey, digital interactivity, and environmental storytelling
Creative thinker who understands time management and efficient use of resources
Professional, collaborative personality that works well across all levels of an agency
High energy, stamina, and flexibility to work non-traditional hours (nights/weekends as needed)

What we offer:

Recovery days
Happy hours
Friendly but competitive fitness challenges
Company offsites

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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