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Account Manager, Dealer Channel

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T-Mobile

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Location:
United States , Livonia, Michigan

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Category:

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Contract Type:
Not provided

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Salary:

95600.00 - 172500.00 USD / Year

Job Description:

This role is essential for driving business growth and operational excellence within dealer organizations across multiple accounts in the United States. It involves developing and executing business strategies to achieve subscriber growth targets and enhance customer experience metrics. The role requires coordination between the company and dealer organizations to align on national initiatives, business operations, and marketing needs. Success is measured by meeting or exceeding performance expectations, subscriber growth, and effective management of dealer relationships. The work impacts organizational goals by ensuring dealer alignment with company strategies and delivering consistent operational performance.

Job Responsibility:

  • Develop and implement business strategies to achieve subscriber growth and operational goals within dealer organizations
  • Manage account plans and lead regular engagement with dealer and field teams to support distribution and market initiatives
  • Ensure alignment of dealer channel strategies with national company initiatives and programs
  • Serve as liaison for legal matters, including contract management, dispute resolution, and fraud investigations
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements:

  • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
  • 4-7 years Sales and operational experience
  • 4-7 years In-depth retail experience
  • Business Analysis
  • Indirect Channel Sales
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
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