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Account Manager DACH

Spain, Barcelona · Job Posted January 05, 2026
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Job Description

We are seeking a German-speaking SMB Account Manager to contribute to our ongoing efforts to enhance customer satisfaction and drive growth and margin expansion within existing accounts.

Job Responsibility

  • Own a portfolio of SMB customers and develop a high level of customer engagement with influential users within those accounts
  • Gain a deep understanding of your customer's business and show you understand their spend as well as identify with their goals as an organisation
  • Manage their budget effectively within the wider business travel space
  • Develop a comprehensive understanding of the Perk portfolio of products to grasp each stage of the customer journey fully
  • Identify common problems within each account and develop strategies to resolve each issue on time
  • Be Perk’s biggest advocate within your clients and your clients' biggest advocate within Perk

Requirements

  • Relevant min. 2-year work experience within Account Management or Customer Success roles
  • Native or near-native proficiency in German
  • Ability to speak and write in English fluently
  • Experience in the Travel industry and/or SaaS products
  • Strong technical aptitude
  • Customer-focused with a passion for working with people
  • Excellent analytical abilities with a fluency in Excel/ Gsheet
  • Solid analytical background

What we offer

  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of vacation days plus public holidays
  • Take control of your physical health with your choice of private healthcare or a gym allowance
  • Life Insurance
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Make your money go further with our flexible compensation plan
  • 17 weeks’ paid parental leave during your child’s first year
  • 16 paid hours per year to spend volunteering
  • Up to 20 "Work from Anywhere" days per year
  • In real-life English, Spanish and Catalan lessons
  • Four-week, fully paid sabbatical once you reach 5 years
  • Relocation support

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