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Account Manager - DACH region

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Location:
Germany , Berlin

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

50000.00 - 75000.00 EUR / Year
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Job Description:

At JOIN, we believe hiring should be easy, fast, and fair – for companies and candidates alike. That’s why we’re building intuitive, powerful recruiting software that helps businesses of all sizes find the right people effortlessly. As our Account Manager (DACH region), you’ll be at the heart of how we grow and nurture customer relationships. Your mission will be to convert inbound leads into long-term, satisfied customers while identifying strategic opportunities for expansion. Sitting at the intersection of Sales, Marketing, and Customer Success, your work will directly drive JOIN’s revenue growth and customer satisfaction. From building trusted relationships with SMB and mid-market clients to identifying up- and cross-selling opportunities, you’ll ensure every customer sees measurable value from JOIN’s products.

Job Responsibility:

  • Convert qualified inbound leads into customers – no cold calling
  • Conduct needs analysis, deliver persuasive presentations, and position JOIN as the best choice for recruiting needs
  • Manage and grow your own customer portfolio as the main point of contact
  • Identify up- and cross-selling opportunities and present tailored solutions
  • Use CRM tools like HubSpot to manage leads, track opportunities, and forecast revenue
  • Analyse data and conduct regular strategic conversations to deepen client relationships and ensure their success
  • Collaborate with Marketing to ensure alignment between lead generation and sales conversion
  • Report insights from customer feedback to improve processes and offerings

Requirements:

  • Proven experience in Sales or Account Management, including new business acquisition and account growth (preferably in SaaS or Tech)
  • Fluent German and confident English skills
  • Strong communication, negotiation, and presentation abilities
  • Proactive, goal-oriented, and structured working style
  • Hands-on experience with CRM tools (HubSpot, Salesforce, or similar)
  • Data-driven mindset with the ability to use insights to optimise sales activities
  • Customer-first attitude and the ability to handle multiple priorities at once

Nice to have:

  • Experience in HR tech, recruiting, or software-as-a-service
  • Additional language skills (e.g. French, Dutch, or Spanish)
  • Understanding of the SMB and mid-market customer landscape in the DACH region
What we offer:
  • Apple hardware – The best tools for the job (MacBook)
  • Team events – Brunches, sports activities, and quarterly gatherings in Berlin
  • Productivity from Everywhere – 104 days per year remote (post-probation), following our hybrid policy
  • Competitive salary – Tailored to align with your experience level
  • Relocation support – Assistance with paperwork, travel, and one month of furnished accommodation

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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