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Account Manager Customer & Sales Management

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360 Resourcing Solutions

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Location:
United Kingdom , Manchester

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

As an Account Manager Customer & Sales Management you will closely work together with your colleagues and will be responsible for managing and contacting a group of assigned valuable Viking customers. You will become part of a close-knit team that works creatively and purposefully and constantly wants to score and achieve set KPI and targets.

Job Responsibility:

  • Regular contact with an assigned portfolio of 300+ relationships
  • Guarantee by means of intensive and targeted multi-touchpoint customer contact (telephone, email, social media but also face to face) customer loyalty, with the ultimate goal of realizing long-term relationships and generating more sales
  • Focus on developing and sustaining relationships with high-value customer accounts, driving increased value, engagement, and long-term growth across the customer base
  • Work consciously, purposefully and focused to achieve a win-win situation for Viking and its relations
  • Demonstrate distinctiveness by continuously looking for original and creative ways to approach your relations and enter into dialogue
  • Decisively to reach the right people
  • Process every customer contact and relevant customer data in our CRM system
  • Prepare quotations in order to achieve sales
  • Contribute to the overall targets of the Customer & Sales team and achieve individual targets
  • Develop potential customers and reactivate existing 'dormant' customers through cross- and up-selling of products and by identifying and meeting customer needs

Requirements:

  • Having a good understanding of sales processes
  • Good understanding of MS Office and knowledge of CRM systems
  • Strong communication skills
  • Experience of tenders
  • Being convincing towards internal and external stakeholders, having good organizational skills and being creative
  • Being a team player in a commercial environment

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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