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As our Account Manager, Curio Science, you will oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded. You will also be expected to liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership.
Job Responsibility:
Oversee the operations, including faculty communication and audience generation, for non-CME scientific and clinical exchange programs as they are funded
Liaise between internal teams, healthcare providers, and clients where necessary in collaboration with leadership
Create and maintain project timelines, with input from internal team members
Track progress of activity against established timelines
Provide mentorship to account management team
Execute program plan based on working budget and manage against funding obtained
Initiate, execute, and measure effectiveness of audience generation
Provide onsite project management
Serve as the project point of contact for internal teams (Scientific Communications, Creative, Client Services, Finance, etc.), clients, and healthcare providers
Conduct regular project status meetings with internal core team and clients as necessary
Maintain contact with healthcare providers throughout the course of the meeting
Prepare, schedule, and conduct virtual trainings for expert advisors
May contribute to mentoring and training of more junior staff and to department-wide trainings
Partner with fellow account managers and cross-functional teams to support Vaniam Group business development initiatives
Create scope of work for new subscriptions
Requirements:
Bachelor’s degree
3+ years of work experience in a medical education company, healthcare communications agency, the biotechnology/pharmaceutical industry
Technical expertise to include Outlook, Excel, PowerPoint, and other internal communication and project planning tools
Understanding of Curio Science offerings and ability to describe them to current and potential clients, faculty, and healthcare provider attendees
Awareness of relevant legal/regulatory requirements governing pharmaceutical industry activities
Strong customer service focus
history of looking for the above and beyond solutions
Ability to communicate clearly and work collaboratively in a dynamic, virtual environment
Strong interpersonal skills, with the ability to interact effectively and professionally at all levels within the organization, healthcare providers, and clients at all times
Excellent oral and written communication skills, including the ability to provide clear direction and set expectations
Demonstrate ability to prioritize/plan work activities and meet tight deadlines
Ability to manage and prioritize personal and/or team workload
Results-oriented with a commitment to accountability
Strong organizational and time management skills
Demonstrate a sense of urgency to obtain results
Ensure the highest standards of quality control of client materials and, as appropriate, develop best practices protocols for project teams to facilitate such quality control
Ability to travel within the US and internationally as necessary, based on project, client, and organizational needs (35% travel expected)
What we offer:
100% remote environment with opportunities for local meet-ups
Positive, diverse, and supportive culture
Passionate about serving clients focused on Cancer and Blood diseases
Investment in you with opportunities for professional growth and personal development through Vaniam Group University
Health benefits – medical, dental, vision
Generous parental leave benefit
Focused on your financial future with a 401(k) Plan and company match
Work-Life Balance and Flexibility
Flexible Time Off policy for rest and relaxation
Volunteer Time Off for community involvement
Emphasis on Personal Wellness
Virtual workout classes
Discounts on tickets, events, hotels, child care, groceries, etc.
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