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Lawes Consulting Group is supporting a well-regarded brokerage in their search for an account Manager who will deliver comprehensive, day-to-day account management to mid-to-large UK corporate clients within the Property and Casualty – Retail sector. The primary objective of the role is to retain and grow client relationships through consistent delivery of outstanding service.
Job Responsibility:
Handle the day-to-day administration of client insurance programmes, supporting Account Executives and New Business teams in servicing, client retention, and growth
Arrange insurance cover for clients in line with company guidelines and strategic objectives
Take ownership of renewal processes and policy amendments, ensuring timely and accurate completion
Source quotations for both new and renewal business
Produce precise and compliant documentation for both clients and insurers
Validate policy documents for accuracy before issuing them to clients
Address and resolve client enquiries and mid-term changes to cover and risk
Ensure swift and accurate handling of accounting queries
Identify client exposures and recommend appropriate insurance and risk management strategies alongside the Account Executive or Partner
Provide necessary management reports and data as required
Oversee and coordinate international insurance programmes and liaise with global networks where relevant
Requirements:
Proven track record in broking and managing risks for UK corporate clients
Strong interpersonal and communication abilities
Commercial insight with the capability to interpret client business needs
Competence in creating broking proposals and claims assessments
Commitment to service excellence and continuous improvement
Effective time management and prioritisation skills
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