Account Manager, Client Relations Job at Appinio (Hamburg)

PR Account Manager or PR Senior Account Manager

Spa Communications is an award-winning PR, Podcasting, Content Marketing and Soc...

Location

United Kingdom , Tunbridge Wells

Salary:

Not provided

Spa Communications

Expiration Date

Until further notice

Requirements

A minimum of 2-4 years’ experience in professional client relationship management, either in an agency or in-house
Strong book of B2B technology, IT, Channel and national media contacts
High levels of communication – both presentation, verbal and written skills
A passion for the media, including, PR and social media
The ability to plan, budget and strategise at a senior level
A persuasive and confident approach to creative projects
Effective team management capabilities
A keen attention to detail and budgetary restraints
Full awareness of creative processes and techniques, including digital platforms
An ability to demonstrate return on investment (ROI) to senior client stakeholders

Job Responsibility

Managing the cornerstone agency client
Liaising with client marcoms on press campaigns, creative projects and PR solutions
Briefing and updating the client on press campaigns
Analysing PR coverage and providing feedback to the client
Maintain a high level of performance on all deliverables
Ensure strong planning, service delivery and maintain a solid client/agency relationship
Support the agency’s new business and growth strategy
Execute duties and assignments as directed in compliance with objectives, KPIs and budgets
Act as the main point of contact internally to Account Directors and other senior management stakeholders
Developing industry, sector and product-focused PR campaigns

What we offer

Competitive pay
Health insurance package upon successful completion of probation
50% off Pure, Virgin Active or Nuffield Health Gyms via Vitality
Hybrid working environment
Company pension scheme
Personal development and opportunities to attend training courses
Up-to five weeks paid paternity leave for new Dads
20 days annual leave, plus Christmas Eve to January 2nd off each year at the Directors discretion
Birthdays off
Bank Holidays observed

Fulltime

Enterprise Account Client Manager

Location

United States , Hartford

Salary:

68000.00 - 83000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, or a minimum of five (5) years of work history in any field
A minimum of three (3) years of security management experience
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology
Professional, articulate, and able to use good independent judgment and discretion
Proven ability to maintain correspondence, discussions, and materials in strictest confidence
Outstanding oral and written communication skills
Ability to successfully interact at all levels of the organization, including with clients

Job Responsibility

Act as the primary client contact for the assigned Enterprise Account
Responsible for regular face-to-face client interaction and proactive resolution of any operational issues at assigned client base
maintain ongoing and proactive client contact, including site visits, meeting attendance, timely response and follow-up, phone calls, lunches, and other special events
Utilizing enterprise, branch, and corporate resources, define, address, and resolve all client issues, including personnel or staffing concerns or requests, service issues or requests, execution of company programs, officer performance issues, or other service-related items
Ensure all post requirements are current and complete at assigned portfolio, including current post orders, training and licensing compliance, staff training, vehicle policy compliance, uniform and appearance standards being met, and other staff and client relations policies being administered according to company standards
Ensure staff at assigned portfolio accounts meets all client and company standards, that policies regarding coaching and discipline are followed consistently, employee complaints are promptly reported, investigated, and resolved, and compliance with all employee relations policies is followed consistently
Assist the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops in coaching, developing, and training site staff to meet branch needs
Includes oversight in company policy execution by branch staff, assistance in completing projects as directed by portfolio leadership
Directly responsible, with the Enterprise Account Portfolio Manager and Vice President of Enterprise Accounts, Ops for new account startups and transitions, ensuring staffing levels are met, training and uniform issues are addressed, and physically participating in startup activities to ensure a smooth transition
Attend and actively participate in management meetings within region and at corporate

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal day
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal Event Services ® is hiring a Client Account Manager. This posit...

Location

United States , Minneapolis-St. Paul-Bloomington

Salary:

65000.00 - 75000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Event Services Client Account Manager

Allied Universal® is hiring a Client Account Manager. This position is responsib...

Location

United States , Cleveland

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

Client Relations Manager

Location

United States , Fontana

Salary:

75000.00 - 89000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

1-3 years of proven experience in selling, marketing or supervisory/leadership experience preferred
Requires a bachelor's degree or equivalent experience
Strong organizational, time management and leadership skills are required
Ability to communicate effectively with clients, client's customers, and support staff
Capability to respond effectively to changing demands
Experience with and knowledge of all Microsoft Office applications
Contract-managed service experience is desirable

Job Responsibility

Develop and manage relationships within an existing client base across First Class Vending’s vending, micro-market, and OCS segments to support execution of growth initiatives
Upsell service solutions to target accounts to ensure revenue growth by upgrading current programs and/or introducing new products and services
Lead training and development efforts for internal teams to enhance service consistency, client engagement, and operational excellence
Document client visits with respect to risks, opportunities, and relevant action plans
Forecast sales activity and revenue achievement using sales automation/client management platforms
Collaborate with cross-functional teams to ensure seamless service delivery and client satisfaction
Stay informed on industry trends and innovations to proactively introduce enhancements to clients

What we offer

medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Public Relations Account Manager

*FUTURE OPENING JOB POSTING: NOT CURRENTLY HIRING. Please submit your resume and...

Location

United States , Scottsdale

Salary:

Not provided

The James Agency

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Communications or Journalism preferred
Passion for all things PR related
Experience with Cision and Critical Mention insights preferred
Proficiency with video editing is a plus, but not mandatory
Strong copywriting and copy-editing skills
Excellent critical thinking skills
Event planning experience
Knowledge of historical, current, and future trends in the PR space
Outstanding time management skills with the ability to multitask
Detail-oriented approach with the ability to work under pressure to meet deadlines

Job Responsibility

Obtain earned media coverage for clients
Oversee and recommend PR strategies for clients and the agency
Generate media lists for client initiatives
Maintain positive relationships and outreach with media
Secure partnerships and collaborations
Manage all incoming PR requests
Consistently come up with new ideas and opportunities to promote clients
Create strategic presentations
Correspond with clients daily
Participate in agency-wide strategy and planning sessions for clients

Fulltime

Event Services Client Account Manager

Allied Universal Event Services® is hiring a Client Account Manager. This positi...

Location

United States , Seattle; Tacoma

Salary:

80000.00 - 85000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Minimum of three (3) years of event management, event operations, and/or event supervisory experience
Experience in hiring, developing, motivating, and retaining quality staff
Ability to develop and grow customer relationships
Ability to work in a team-oriented management environment with the ability to work independently
Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis
Ability to work in a team-oriented management environment while having an entrepreneurial attitude
Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Job Responsibility

Supervise the day-to-day event operations and staffing of an assigned client site
Manage a team of event supervisors and event staff including hiring/selection, scheduling, payroll, training, coaching, development and support, discipline, and terminations
Build, improve, and maintain effective relationships with both client and employees
Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Ensure all required reporting and contract compliance requirements are met
Assure regular communication of issues or event with our client
Handle any escalated security issues or emergency situations appropriately
Communicate staffing needs via Requisition Form
assist recruiters in identifying, interviewing, and hiring quality candidates
Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, annual formal performance evaluations, recognition, etc.)

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Employee Assistance Program
Employee Discount Program
Tuition Discount Program
Training & Career Development Programs

Fulltime

Account Manager, Client Projects

We’re on the hunt for a social-obsessed, highly-driven, passionate and experienc...

Location

United Kingdom , London

Salary:

Not provided

LADbible Group

Expiration Date

Until further notice

Requirements

Strong background in delivering complex and challenging projects, specifically across social video and static content
A good knowledge of social best practice, platforms and formats
A thorough understanding of core account/project management skills including the ability to brief teams, understand and create timelines, development of clear and concise presentations, and management of costs
A natural project leader with the ability to steer members of the team
Comfortable in building strong and constructive relationships with clients based on honesty and trust
Comfortable in fast-paced, creative environments with the ability to bring teams together to deliver the right solution
Strong written and verbal skills, confident at presenting clear and informative narratives both internally and externally
Have a solutions focused mindset

Job Responsibility

Managing some of our key brand partnerships day to day, delivering fast-paced campaign work on a weekly basis
Oversee production and delivery schedules, working closely with our production team to skillfully execute on time and on budget
Build strong client relationships through consistent communication, managing client expectations and feedback with a positive, solutions-focused attitude
Chair briefing meetings to inform delivery strategy with consideration of client, company and project needs
Accurately manage project finances, budgets, contracts and creating SOWs
Drive accurate and informative reporting on campaign effectiveness, illustrating our ability to hit client KPI’s
Partner closely with wider LAD teams in order to optimise day to day campaign process and workflow
Lead on reporting on a weekly basis alongside quarterly business reviews for major clients within the business

Select Country

Account Manager, Client Relations

Job Description

Job Responsibility

Requirements

What we offer

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